IEHP’s Diversity, Equity & Inclusion (DEI) eCourse is intended to educate all in-network Providers on the cultural diversity of IEHP Members, and to raise awareness of the IEHP cultural and linguistic policies and resources.
Additionally, the purpose of this training is to help Providers receive relevant training to ensure that the National Committee of Quality Assurance (NCQA) regulatory measures and requirements are met.
By the end of this training, Providers can expect to learn about and be able to provide medically necessary and covered services to all IEHP Members in a culturally and linguistically appropriate manner.
The training focuses on the following six key areas that will assist Providers in better understanding the needs of our Members: IEHP Membership Overview; Culture and Cultural Competence; Communication; Cultural Competence and the LGBTQI+ Communities; Race, Ethnicity, Faith and National Origin; and Seniors and Persons with Disabilities (SPDs).
