Provider Manuals & Training

Learning Opportunities

Resources to help you keep up with best practices.

Our manual and training resources are available to assist Providers stay informed of the latest standard of care practices and remain compliant with regulatory and contractual obligations. 


Manuals and Regulatory Training

Access the Acknowledgement of Receipt (AOR) forms, and the Medi-Cal, IEHP DualChoice (HMO D-SNP), and IEHP Covered (CCA) provider manuals.

IEHP DualChoice – Model of Care

This e-Course is designed to educate all in-network Providers of the plan’s Model of Care for IEHP D-SNP Members.

Diversity, Equity and Inclusion Training

This e-Course is designed to educate all in-network Providers on the cultural diversity of IEHP Members and to raise awareness of the IEHP cultural and linguistic policies and resources. 

Medi-Cal for Kids and Teens

Explore the Department of Health Care Services’ training resources that help to strengthen understanding among Providers and bring awareness of the medically necessary services given to children and young adults enrolled in Medi-Cal. 

Looking for more information?

Explore additional resources and training materials.