Notices

For Pharmacy Times Notices please click here.

TITLE	DATE	RECIPIENTS
H.E.A.L Monthly Trainings - Exploring Best Practices for Providing Culturally Competent Care	06/04	Provider Network & IPAs

TITLE	DATE	RECIPIENTS
California Electronic Visit Verification (CalEVV) Requirements Update	05/29	EVV Impacted Providers
IEHP Outbound 834 File Delay	05/29	834 Training Partners
New DHCS Drug Use Review (DUR) Board Educational Articles	05/26	Medi-Cal PCPs & Pharmacy Network
Provider Requests to Stop Faxes – Updates on Plan Communication Strategy	05/28	Provider Network
Final Reminder - Let’s Take Action to Ensure Continued Coverage for Medi-Cal Members!	05/28	Medi-Cal PCPs & IPAs
Deadline Extended - 2026 Diabetic Eye Exam Outreach Campaign	05/28	Vision Providers
Deadline Extended - 2026 Cervical Cancer Screening Outreach Campaign	05/28	OB/GYN Providers
Behavioral Health Treatment (QASP) Provider Training Webinar - June 16	05/28	BHT (QASP) Providers
IEHP Outbound 834 File Delay	05/27	834 Trading Partners
Attention Billers: “Rejection” When Billing Duplicate Diagnosis Codes	05/22	Selected Providers
IEHP Enforcement of CalEVV Requirements Webinar	05/21	EVV Impacted Providers, Individual Nurse Providers & CBAS
A Special CEO Message: Adult Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP)	05/21	Medi-Cal PCPs, IPAs, PHP & IOP Partners
NEW: Consent for Sterilization Form (DHCS 8649)	05/21	Medi-Cal PCPs, OB/GYN, IPAs, Hospitals
Plan of Care Success – Improve Patient Understanding and Satisfaction	05/14	Provider Network & IPAs
New Member Welcome Message - Schedule Your IHA!	05/14	Medi-Cal PCPs & IPAs
Provider Requests to Stop Faxes – Updates on Plan Communication Strategy	05/14	Provider Network
EVV Spotlight - May	05/14	EVV Impacted Providers, Individual Nurse Providers & CBAS
DHCS: New Release State Condemns Federal Deferral Of IHSS Funds	05/14	Provider Network & IPAs
IEHP HOLIDAY – Memorial Day	05/14	Provider Network & IPAs
Pharmacy No-Cost Prescription Delivery Benefit for IEHP Members	05/14	Provider Network & IPAs
REMINDER – Early Start Program – Refer and Review	05/14	Medi-Cal PCPs & IPAs
Access Standards – Appointment Availability for PCPs & OB/GYN	05/14	PCPs and OB/GYNs
Access Standards – Appointment Availability for Specialist Care	05/14	Specialists
Access Standards – Appointment Availability – Behavioral Health Providers	05/14	Behavioral Health Providers
Reminder - Let's Take Action to Ensure Continued Coverage for Medi-Cal Members!	05/14	Medi-Cal PCPs & IPAs
April 2026 IEHP Covered Pharmacy & Therapeutics Update	05/14	IEHP Covered (CCA) PCPs & Pharmacy Network
H.E.A.L Monthly Trainings - Removing Barriers to Care for Gender Affirming Services	05/14	Provider Network & IPAs
Reminder - Coordination of Benefits Agreement (COBA) Process	05/14	Direct Medi-Cal & DualChoice Providers
DHCS All Plan Letter 25-015 – Directed Payment Initiatives & APM Programs	05/14	EPT & QIP Providers
Andes Hantavirus Protocol	05/13	Provider Network
IEHP to Coordinate Non-Emergency Medical Transportation (NEMT) Trips Effective May 12, 2026	05/11	Provider Network, Hospitals, Ancillary, Urgent Care & IPAs
CORRECTION - 2026 Global Quality P4P Program Update (Well-Child Visits)	05/07	Medi-Cal PCPs
Audit Ready - Protecting Your Practice from Medicare & Medi-Cal Risk	05/07	Medi-Cal Provider Network & Medi-Cal IPAs
Claims Entry Tab - Referral List Default Updated to 5 Days	05/07	Vision, BH, BHT, ICF/DD, CBO, CS, CHW & ECM Providers
SB 1019 - Member Access to Non-Specialty Mental Health Services (NSMHS) –No Wrong Door Policy	05/07	IEHP Covered (CCA) PCPs
Reminder: Effective June 1, 2026 - Compliance with California Electronic Visit Verification (CalEVV) Requirements	05/07	EVV Impacted Providers, Individual Nurse Providers & CBAS
REMINDER - DHCS Quarterly Timely Access Survey	05/07	Medi-Cal PCPs, Specialists, BH & Ancillary
Introducing the ARMC (Arrowhead Regional Medical Center) Transfer Center	05/07	Provider Network
2026 Global Quality P4P Program – Manifest MedEx (MX) Connectivity Reminder	05/07	Medi-Cal PCPs
2026 Global Quality P4P Program – CAIR2 Participation Requirement	05/07	Medi-Cal PCPs
Improving HPV Vaccination in Rural Communities: A Communication Series Invite	05/07	CCA & Medi-Cal PCPs
Mandatory Biennial PCP Training - May 21	05/07	Medi-Cal PCPs
Mandatory Biennial Provider Training – May 28	05/07	Non-PCP Medi-Cal Providers
Provider Training Materials Available on IEHP’s Secure Portal!	05/06	Provider Network

TITLE	DATE	RECIPIENTS
Complex Case Management (CCM) Program - Severe Chronic Conditions	04/30	IEHP Covered (CCA) PCPs, Specialists & BH Providers
New Provider Portal Enhancement: Doula Encounter Claim	04/30	Doula Providers
Let's Take Action to Ensure Continued Coverage for Medi-Cal Members!	04/30	Medi-Cal PCPs & IPAs
2026 Cervical Cancer Screening Outreach Campaign	04/30	OB/GYN Providers
2026 Diabetic Eye Exam Outreach Campaign	04/30	Vision Providers
Reminder: Include ICD-10-CM Diagnosis Codes on Pharmacy Claims	04/30	Medi-Cal Provider Network, Hospitals, Ancillary & IPAs
Reminder - Requirement for Provider Enrollment in Medi-Cal	04/30	Medi-Cal PCPs, BH - Med Management, Specialists, Vision, Hospitals & IPAs
Coordination of Care – It Takes a Team! Improve Patient Experience Today	04/30	Provider Network & IPAs
Wegovy Coverage Update: Temporary Continuation of Therapy Override	04/29	Medi-Cal PCPs, Specialists, Ancillary & Hospitals
IEHP Outbound 834 File Delay	04/28	834 Training Partners
Required - Optimal Care for Every Community (OCEC) Training and Attestation _ Hospitals & Ancillaries	04/27	Hospitals & Ancillaries
Required - Optimal Care for Every Community Training + Attestation_Subcontractors	04/27	IPAs and Subcontractors
Required - Optimal Care for Every Community (OCEC) Training and FAQs	04/27	Medi-Cal Provider Network
Improved Access to Breast Pumps and Lactation Support	04/24	Direct Medi-Cal PCPs, OB/GYNs & IPAs
CMS Preclusion List - May	04/24	Medicare IPAs
Updated Coverage Decision Letter Templates	04/23	DualChoice IPAs
2026 Global Quality P4P Program – Well-Child Visits Update	04/23	Medi-Cal PCPs & IPAs
REMINDER: Initial Health Appointment (IHA) Roster	04/23	Medi-Cal PCPs & IPAs
CORRECTION: Discontinuation of Behavioral Health Services – PHP and IOP Coverage for Members Over Age 21	04/23	Medi-Cal PCPs, IPAs, PHP & IOP Partners
Reminder - Requirement for Provider Enrollment in Medi-Cal	04/23	Medi-Cal PCPs, BH - Med Management, Specialists, Vision, Hospitals & IPAs
2026-2027 Population Health Residency Training Program	04/23	PCPs & IPAs
Academic Detailing Services Now Offered	04/23	PCPs & Pharmacy Network
A Special CEO Message: CAHPS - Delivering Best in Class Care	04/20	Provider Network & IPAs
IEHP Update: Chronic Disease Management Program Launch at the Victorville Community Wellness Center	04/17	Direct DualChoice PCPs (High Desert)
Requirement for Provider Enrollment in Medi-Cal	04/16	Medi-Cal Providers
Discontinuation of Behavioral Health Services – PHP and IOP Coverage for Members Over Age 21	04/16	PHP and IOP Partners
Complex Case Management (CCM) Program - Severe Chronic Conditions	04/16	Medi-Cal PCPs, Specialists, BH Providers & IPAs
NEW EFT Enrollment Direct Deposit and New PO Box for Faster Payment Processing	04/16	Provider Network
REMINDER - Include ICD-10-CM Diagnosis Codes on Pharmacy Claims	04/16	Medi-Cal Provider Network, Hospitals & IPAs
Pharmacy No-Cost Prescription Delivery Benefit for IEHP Members	04/16	Provider Network & IPAs
One Team, One Purpose - Improve CAHPS Survey Ratings!	04/16	Provider Network & IPAs
AI Education Training: Integrating AI in Your Medical Practice	04/16	PCPs, Specialists & IPAs
Let's Take Action to Ensure Continued Coverage for Medi-Cal Members!	04/16	Medi-Cal PCPs & IPAs
AB 951 – No Rediagnosis Requirement for Autism-PDD Treatment	04/16	IEHP Covered (CCA) BH Providers
CANCELED OB P4P Kick Off Meeting on April 17th	04/10	OB Providers
Issue When Submitting Same-Day Transportation Requests	04/09	Provider Network
NEW- Authorization Not Needed for Community Health Worker (CHW) Services	04/09	PCPs, Specialists, CBOs & BH Providers
Reminder - Requirement for Provider Enrollment in Medi-Cal	04/09	Medi-Cal PCPs, BH - Med Management, Specialists, Vision Providers & IPAs
Care Plans and Health Risk Assessments (HRAs) Reminder	04/09	All PCPs, Specialists, SNFs, ICF/DD & CBAS
RESCHEDULED: 2026 Virtual OB P4P Kick Off Meeting- Now on April 17, 2026	04/09	OB Providers
2026 Promising Practices Series - Session 2 on April 16th	04/09	PCPs & OB/GYNs
2026 Global Quality P4P Program – Manifest MedEx (MX) Connectivity Reminder	04/09	Medi-Cal PCPs
2026 Global Quality P4P Program – CAIR2 Participation Requirement	04/09	Medi-Cal PCPs
Mandatory Biennial PCP Training - April 23	04/09	PCPs
Mandatory Biennial Provider Training – April 30	04/09	Non-PCP Providers
H.E.A.L Monthly Trainings - Removing Barriers to Care for Patients with Disabilities	04/09	Provider Network & IPAs
EVV Spotlight - April 2026	04/02	EVV Impacted Providers, Individual Nurse Providers & CBAS
Claim PDR/Appeal Rejections for Missing or Invalid Claim Number	04/02	Direct Provider Network
CMS Signature Requirement Guidelines for Member Medical Records	04/02	IPAs, PCPs, Specialists & BH Providers
Discontinuation of Behavioral Health Services - PHP and IOP Coverage for Members Over Age 21	04/02	Medi-Cal PCPs & IPAs
Moments That Matter – Improve Member Experience and CAHPS Survey Results!	04/02	Provider Network
Billing Code Guidance for HIV Pre-exposure Prophylaxis (PrEP)	04/02	Medi-Cal and IEHP Covered PCPs, OB/GYNs & Specialists
Third Annual Healthcare AI Conference	04/02	Provider Network & IPAs
Let’s Take Action to Ensure Continued Coverage for Medi-Cal Members!	04/02	Medi-Cal PCPs & IPAs
CMS Preclusion List - April 2026	04/02	DualChoice IPAs
2026 Inland Empire Perinatal Equity Provider Summit	04/02	Doulas, OB/GYNs, Midwives
IEHP Outbound 834 File Delay	04/01	834 Trading Partners

TITLE	DATE	RECIPIENTS
Effective June 1, 2026 - Compliance with California Electronic Visit Verification (CalEVV) Requirements	03/27	EVV Providers
IEHP Outbound 834 File Delay	03/26	834 Trading Partners
REMINDER: IEHP Interpreter Services – Benefit for Members!	03/26	Provider Network and IPAs
2026 Doctor's Day	03/26	Provider Network
2025 and 2026 Global Quality P4P Program –Update	03/26	Medi-Cal PCPs & IPAs
2026 Global Quality P4P Program – Manifest MedEx (MX) Connectivity Reminder	03/26	Medi-Cal PCPs
Q1 2026 Pharmacy & Therapeutics Subcommittee Update	03/26	PCPs
Utilization Management Timeliness Standards - IEHP Covered	03/26	IEHP Covered Delegates
2026 World Tuberculosis Day	03/25	PCPs, Specialists & IPAs
Required - Optimal Care for Every Community (OCEC) Training + FAQs	03/24	Medi-Cal Providers
Required - Optimal Care for Every Community (OCEC) Training + Attestation	03/24	IPAs & Subcontractors
Required - Optimal Care for Every Community (OCEC) Training + Attestation	03/24	Hospitals & Ancillary
IEHP Outbound 834 File Delay	03/24	834 Trading Partners
AI Health Coach Platform Aims to Transform Community Healthcare	03/19	PCPs, Specialists & IPAs
RESCHEDULED: 2026 Virtual OB P4P Kick Off Meeting- Now on April 17, 2026	03/19	OB Providers
Third Annual Healthcare AI Conference	03/19	Provider Network & IPAs
Team-Based Access to Care - Improve CAHPS Survey Ratings!	03/19	Provider Network & IPAs
ACT NOW - Remind Members Due for Medi-Cal Renewal - Renew Today!	03/19	Medi-Cal PCPs & IPAs
Pharmacy No-Cost Prescription Delivery Benefit for IEHP Members	03/19	Provider Network & IPAs
2025 Covered California Quality Transformation Program – Claims Data Submission Deadline Reminder	03/19	IEHP Covered (CCA) PCPs
2025 IEHP Direct Stars Incentive Program – Encounter Data Submission Deadline Reminder	03/19	Select DualChoice PCPs
2026 Global Quality P4P Program –MCAS Update	03/19	Medi-Cal PCPs and IPAs
I.D.E.A. Monthly Trainings - Bridging Gaps in Diabetes Education for Inland Empire's LatinX Community	03/19	Provider Network & IPAs
Covered California Claim Specifications Required for Mobile Crisis Services	03/12	IEHP Covered (CCA) Providers
2026 Global Quality P4P Program - CAIR 2 Participation Requirement	03/12	Medi-Cal PCPs
Reminder - Rx BIN PCN and Group Codes for Members	03/12	Medi-Cal PCPs, Specialists & Vision Providers
NCQA Health Equity Race and Ethnicity Data Collection	03/12	PCPs, Specialists, BH, BHT, Vision Providers & IPAs
Enhance Obesity Care in Your Practice with Project ECHO	03/12	PCPs & IPAs
Required Insulin Administration Instructions on Prescriptions	03/12	DualChoice PCPs, Specialists, Ancillary, IPAs & Hospitals
2026 Inland Empire Perinatal Equity Provider Summit	03/12	Doulas, OB/GYNs, Midwives
REMINDER - Your Members Are Receiving CAHPS Surveys Now!	03/05	Provider Network
Mandatory Biennial Provider Training – March 26	03/05	Non-PCP Medi-Cal Providers
Mandatory Biennial PCP Training - March 19	03/05	Medi-Cal PCPs
ACT NOW - Remind Members Due for Medi-Cal Renewal - Renew Today!	03/05	Medi-Cal PCPs & IPAs
2026 Medi-Cal Member Incentive FAQ	03/05	Medi-Cal PCPs & IPAs
EVV Spotlight - March	03/05	EVV Impacted Providers, Individual Nurse Providers & CBAS
Utilization Management Timeliness Standards - Medi-Cal	03/05	Medi-Cal IPAs
Reminder Regarding Payment Integrity	03/05	Provider Network

TITLE	DATE	RECIPIENTS
2026 Global Quality P4P PCP Program – NEW 2026 Interim Reports!	02/27	Medi-Cal PCPs
2026 IEHP Direct Stars Incentive Program – NEW 2026 Interim Reports!	02/27	Select DualChoice PCPs
2026 Covered California Quality Transformation Program – NEW 2026 Interim Reports!	02/27	IEHP Covered (CCA) PCPs
Prior Authorization Policy Updates, Effective March 6, 2026	02/26	Medi-Cal PCPs and Specialists.
IEHP Outbound 834 File Delay	02/26	834 Trading Partners
2026 OB P4P Kick-Off Meeting invite	02/26	OB/GYNs
CMS Preclusion List – March 2026	02/26	DualChoice IPAs
Updated Notice of Action - "Your Rights" Form	02/26	Medi-Cal IPAs
REVISED/RETIRED – UM Authorization Guidelines	02/26	Medical Directors & IPA Network
New DHCS Drug Use Review (DUR) Board Educational Articles	02/26	Medi-Cal PCPs & Pharmacy Network
REMINDER - Provision of Dialysis Bundle Drugs	02/26	IEHP Dialysis Centers
REMINDER – Your Members Are Receiving CAHPS Surveys Now!	02/19	PCPs & IPAs
Behavioral Health Treatment (BHT) Medical Records and Documentation Reminders	02/19	BHT (QASP) Providers
2026 IEHP Direct Stars Kick-Off Meeting	02/19	Select DualChoice PCPs
IEHP UM Department Availability	02/19	PCPs, Specialists & BH Providers
2025 Global Quality P4P Program – Encounter Data Submission Deadline Reminder	02/19	Medi-Cal PCPs
2025 Covered California Quality Transformation Program – Claims Data Submission Deadline Reminder	02/19	IEHP Covered (CCA) PCPs
2025 IEHP Direct Stars Incentive Program – Encounter Data Submission Deadline Reminder	02/19	Select DualChoice PCPs
January 2026 IEHP Covered Pharmacy & Therapeutics Update	02/19	IEHP Covered (CCA) PCPs & Pharmacy Network
Utilization Management Timeliness Standards - Medi-Cal	02/19	Medi-Cal IPAs
2026 Medi-Cal Care Coordination File Review Enhancements	02/19	Medi-Cal IPAs
2026 IEHP DualChoice Care Management File Review Enhancements	02/19	DualChoice IPAs
Important - Compliance with Authorized Procedure Codes for Medical Claims_Inpatient Facilities	02/18	Inpatient Facilities
Important - Compliance with Authorized Procedure Codes for Medical Claims_Community Support	02/18	Community Support Providers
IEHP Outbound 834 File Delay	02/18	834 Trading Partners
ACT NOW - Remind Members Due for Medi-Cal Renewal - Renew Today!	02/12	Medi-Cal PCPs & IPAs
Heartbeat - Provider Newsletter	02/12	Provider Network
Measles Health Advisory for Riverside County	02/12	Riverside County PCPs, Specialists & IPAs
Pediatric Immunization Guidelines and Coverage	02/12	PCPs & IPAs
Reminder - Requirement for Provider Enrollment in Medi-Cal	02/12	Medi-Cal PCPs, Specialists, Vision Providers & IPAs
Measles Resources for Clinicians	02/12	San Bernardino County PCPs, Specialists, Vision Providers & IPAs
Reminder - Living the Mission Awards - Nomination Deadline Feb. 13	02/12	Provider Network
2026 Inland Empire Perinatal Equity Provider Summit	02/12	Doulas, OB/GYNs, Midwives
A Special CEO Message - CAHPS Impact!	02/11	PCPs & IPAs
CAHPS (Member Satisfaction) Survey Season is Here – Your Impact Matters!	02/05	PCPs & IPAs
REMINDER - Living the Mission Awards - Nomination Window Open	02/05	Provider Network
Protocols for Emergency and Post-Stabilization Care for IEHP Members	02/05	California Hospitals
IEHP HOLIDAY – Presidents’ Day	02/05	Provider Network & IPAs
Measles Health Advisory Issued by San Bernardino County	02/05	San Bernardino County PCPs, Specialists & IPAs
REMINDER: 2026 IEHP DualChoice (HMO D-SNP) Plan Benefits	02/05	IEHP DualChoice PCPs, Specialists, Vision Providers & IPAs

TITLE	DATE	RECIPIENTS
Living the Mission Awards - Nomination Window Open	01/29	Provider Network
2026 Inland Empire Perinatal Equity Provider Summit	01/29	Doulas, OB/GYNs, Midwives
Loma Linda University Health Training - Neurodivergent Operational Awareness for Healthcare Providers	01/29	IEHP Covered (CCA) & Medi-Cal PCPs & Specialists
I.D.E.A. Monthly Trainings - Closing Care Gaps for the Justice Impacted Community: DHCS Justice-Involved Reentry Initiative	01/29	Provider Network
IEHP Outbound 834 File Delay	01/28	834 Trading Partners
IEHP Outbound 834 File Delay	01/27	834 Trading Partners
CMS Preclusion List – February 2026	01/27	Medicare IPAs
Important Update - USPS Processing Times Impacting Time-Sensitive Items	01/22	Provider Network
Access Standards - Appointment Availability for PCPs & OB/GYNs	01/22	PCPs & OB/GYNs
Access Standards - Appointment Availability for Specialists	01/22	Specialists
Access Standards - Appointment Availability for BH Providers	01/22	BH Providers
Academic Detailing Services Now Offered	01/22	PCPs
2025 Global Quality P4P Program – Encounter Data Submission Deadline Reminder	01/22	Medi-Cal PCPs
2025 IEHP Direct Stars Incentive Program – Encounter Data Submission Deadline Reminder	01/22	Select DualChoice PCPs
2025 Covered California Quality Transformation Program – Claims Data Submission Deadline Reminder	01/22	IEHP Covered (CCA) PCPs
REMINDER - Use New BHT Treatment Plan Templates	01/21	BHT Providers
EVV Spotlight - January	01/16	EVV Impacted Providers, Individual Nurse Providers & CBAS
Upcoming DHCS Audit	01/16	Provider Network & IPAs
REMINDER: Claim Disagreements MUST be Filed as a Dispute	01/15	Provider Network
Pharmacy No-Cost Prescription Delivery Benefit for IEHP Members	01/15	Provider Network & IPAs
IEHP HOLIDAY - Martin Luther King Jr. Day	01/15	Provider Network & IPAs
NEW: EFT Enrollment Direct Deposit and New PO Box for Faster Payment Processing Flyers	01/15	Provider Network
Payer Responsibility for GHPP Services	01/15	Medi-Cal IPAs
Redetermination Letter From CEO Jarrod McNaughton	01/12	Medi-Cal Provider Network & IPAs
Registration Closed – 2026 Global Quality P4P Best Practices Summit on January 23, 2026	01/09	Medi-Cal PCPs
Action Required: APL 25-011 – H.R.1 Federal Payments to Prohibited Entities	01/08	PCPs & Family Planning
2026 Changes to DSNP Benefits - How You Can Assist Members + Formulary Cheat Sheet	01/08	IEHP DualChoice (HMO-DSNP) Providers
Mandatory Biennial PCP Training – January 22	01/08	PCPs
Mandatory Biennial Provider Training – January 29	01/08	Non-PCP Providers
NEW: Provider Portal Updates – January 8, 2026	01/08	Provider Network
December 2025 Pharmacy & Therapeutics Subcommittee Update	01/08	PCPs

TITLE	DATE	RECIPIENTS
Secure Provider Portal: Scheduled Sub-user Account Deactivation	12/31	Provider Network & IPAs
REVISED – UM Authorization Guidelines	12/31	Medical Directors & IPA Network
IEHP Outbound 834 File Delay	12/30	834 Trading Partners
Update to CHW Standing Recommendation Form Effective January 1st	12/30	CHW Benefit Contracted Providers
Help Retain Your IEHP Covered (CCA) Members in 2026!	12/30	IEHP Covered (CCA) PCPs
Required - Optimal Care for Every Community (OCEC) Training and FAQs (IPAs)	12/30	IPA Network
Required - Optimal Care for Every Community (OCEC) Training and FAQs (Providers)	12/30	Medi-Cal Provider Network
Update - IEHP 2026 Provider Policy and Procedure Manuals	12/23	IPA Network
IEHP HOLIDAY – New Year’s Day	12/23	Provider Network & IPAs
2026 Global Quality P4P Best Practices Summit Invite	12/23	Medi-Cal PCPs
REMINDER - ABA Therapy Request Form Requirement	12/23	Medi-Cal PCPs
Required - Optimal Care for Every Community (OCEC) Training and FAQs	12/23	Medi-Cal Provider Network
Required - Optimal Care for Every Community Training + Attestation (IPAs)	12/23	IPA Network
Update! Notification of Updated Prior Authorization Timeframes	12/22	IPA Network
2026 Global Quality P4P PCP Program – Program Guide Finalized Release	12/19	Medi-Cal PCPs
2026 Covered California Quality Transformation Program – Program Guide Final Release!	12/19	IEHP Covered (CCA) PCPs
Required - Optimal Care for Every Community Training + Attestation (IPAs)	12/19	IPA Network
Urgent Care + Wellness Quality Incentive Program - 2026 Program Guide Release!	12/18	Medi-Cal Urgent Care Providers
2026 IEHP Direct Stars Incentive Program Guide Final Release	12/18	Select DualChoice PCPs
Flu Vaccine Notice	12/18	Provider Network
IEHP HOLIDAY - Christmas	12/18	Provider Network & IPAs
GLP-1 Coverage Considerations Effective January 2026	12/18	Medi-Cal Provider Network
Required - Optimal Care for Every Community (OCEC) Training and FAQs	12/18	Medi-Cal Provider Network
2025 IEHP Direct Stars Incentive Program Guide – Updates	12/18	Select DualChoice PCPs
OB P4P Program – 2026 Program Guide Final Release!	12/17	Medi-Cal OB Providers
REMINDER: IEHP Interpreter Services – Benefit for Members!	12/17	Provider Network and IPAs
New: Behavioral Health Treatment (BHT) Request Form Requirement	12/16	Medi-Cal PCPs
2025 Covered California Quality Transformation Program – Data Submission Deadlines!	12/16	IEHP Covered (CCA) PCPs
2025 IEHP Direct Stars Incentive Program– Data Submission Deadlines!	12/16	Select DualChoice PCPs
2026 Global Quality P4P Best Practices Summit	12/16	Medi-Cal PCPs
Updated Behavioral Health Treatment (BHT) Request and COC Forms	12/12	BHT Providers
IEHP Urgent Care Telehealth Services Available to Members!	12/11	Medi-Cal & DualChoice PCPs & Specialists
Updated State Hearing Form	12/11	IPA Network
2025 Global Quality P4P Program – Data Submission Deadlines!	12/11	Medi-Cal PCPs
ACTION REQUIRED: Remind Members Due for Medi-Cal Renewal - Renew Today!	12/11	Medi-Cal PCPs & IPAs
2026 Global Quality P4P Best Practices Summit	12/11	Medi-Cal PCPs
Required: Optimal Care for Every Community (OCEC) Training and FAQs	12/10	Medi-Cal Providers
EVV Spotlight - December	12/08	EVV Impacted Providers, Individual Nurse Providers & CBAS
REMINDER: Behavioral Health Treatment (QASP) Provider Training Webinar	12/05	BHT Providers
Known Referral Status Delay	12/05	Provider Network
REMINDER: Medication Reconciliation Letters Available in Provider Portal	12/04	Medi-Cal PCPs
2026 Changes to DSNP Benefits- How You Can Assist Members + Formulary Cheat Sheet	12/04	IEHP DualChoice (DSNP) Providers
ACTION REQUIRED: Contractual Updates Due by December 14	12/04	Provider Network
Help Retain Your IEHP Covered (CCA) Members in 2026!	12/04	IEHP Covered (CCA) PCPs
Required - Optimal Care for Every Community (OCEC) Training and FAQs	12/04	Provider Network
2026 Global Quality P4P Best Practices Summit	12/03	Medi-Cal PCPs
Behavioral Health Provider Training Webinar - December 11	12/02	BH Providers
SB 1019: Improving Access to Non-Specialty Mental Health Services (NSMHS)	12/01	Medi-Cal PCPs
REVISED/RETIRED - UM Authorization Guidelines	12/01	Medical Directors & IPA Network
Webinar Series: Medi-Cal Enrollment and Funding Changes - How You Can Prepare Now!	12/01	Medi-Cal Provider Network

TITLE	DATE	RECIPIENTS
Pharmacy Home Delivery Benefit for IEHP DualChoice (HMO D-SNP) & IEHP Covered (CCA) Members	11/26	IEHP DualChoice & IEHP Covered (CCA) PCPs
Health Alert – Infant Formula and Botulism	11/26	Medi-Cal & IEHP Covered (CCA) PCPs
Behavioral Health Treatment (QASP) Provider Training Webinar	11/26	BHT Providers
CMS Preclusion List - December	11/25	Medicare IPAs
FIMR Community Action Team Event - December 11	11/25	San Bernardino County PCPs & OBs
Grievance & Appeals Reminders and Tips	11/25	Direct Providers
UPDATE - 2025 Global Quality P4P Interim Reports (November 1 Refresh)	11/24	Medi-Cal PCPs
Webinar Series: Medi-Cal Enrollment and Funding Changes - How You Can Prepare Now!	11/24	Medi-Cal Provider Network
Holiday Gift Policy Reminder	11/20	Provider Network
2025 Global Quality P4P Program - Data Submission Deadlines!	11/20	Medi-Cal PCPs
SAVE THE DATE: 2026 Global Quality P4P PCP Best Practices Summit	11/20	Medi-Cal PCPs
Now Available – Respond to IEHP Direct Grievances via the Provider Portal	11/20	Direct Specialists
Required - Optimal Care for Every Community (OCEC) Training and FAQs	11/20	Medi-Cal BH, BHT, Vision, Ancillary & Hospitals
Best Practices for Care of Older Adults (COA) - Functional Status Assessment and Medication Review Measure	11/20	Direct DualChoice PCPs
ACTION REQUIRED: 2026 IEHP Direct Stars Incentive Program Guide Preliminary Release!	11/19	Select DualChoice PCPs
ACTION REQUIRED: Urgent Care + Wellness Quality Incentive Program - 2026 Program Guide Release!	11/19	Medi-Cal Urgent Care Providers
ACTION REQUIRED: 2026 Global Quality P4P PCP Program – Program Guide Preliminary Release!	11/19	Medi-Cal PCPs
NEW Look: Hospice Referral Request Form	11/18	PCPs & Specialists
DHCS EVV Office Hours – December 1	11/18	EVV Impacted Providers, Individual Nurse Provider & CBAS
IEHP Outbound 834 File Delay - Alert 2	11/18	834 Trading Partners
Webinar Series: Medi-Cal Enrollment and Funding Changes - How You Can Prepare Now!	11/18	Medi-Cal Provider Network
I.D.E.A. Monthly Trainings - Addressing Social Determinants Within Rural Communities and Populations	11/18	Provider Network
2025 HPV Vaccination Promising Practices Series - 11/19	11/17	Medi-Cal PCPs, OB/GYNs & IPAs
IEHP Outbound 834 File Delay - Alert 1	11/17	834 Trading Partners
IEHP Holiday - Thanksgiving Day	11/13	Provider Network & IPAs
Coming Soon - Behavioral Health Treatment (BHT) Benefit Updates	11/13	Medi-Cal BHT (QASP) Providers
2025 Global Quality P4P Program – MCAS MPL Update	11/13	Medi-Cal PCPs and IPAs
Required: Optimal Care for Every Community (OCEC) Training & FAQs	11/13	Medi-Cal Specialists
Mandatory Biennial PCP Training - December 11	11/13	PCPs
Mandatory Biennial Provider Training - December 18	11/13	Non-PCP Providers
October 2025 IEHP Covered Pharmacy & Therapeutics Update	11/13	IEHP Covered (CCA) PCPs & Pharmacy Network
New DHCS Drug Use Review (DUR) Board Educational Articles	11/13	Medi-Cal PCPs & Pharmacy Network
October - 2025 Ad Hoc Changes - IEHP Covered (CCA)	11/10	IEHP Covered (CCA) PCPs, Specialists, Ancillary, BH & Hospitals
October - 2025 Ad Hoc Changes - DualChoice	11/10	DualChoice PCPs, Specialists, Ancillary, BH, Medical Directors, Hospitals, IPAs
October - 2025 Ad Hoc Changes - Medi-Cal	11/10	Medi-Cal PCPs, Specialists, Ancillary, BH, BHT, Medical Directors, Hospitals & IPAs
2026 Covered California Quality Transformation Program - Program Guide Preliminary Release!	11/10	IEHP Covered (CCA) PCPs
ACTION REQUIRED OB P4P Program – 2026 Program Guide Preliminary Release!	11/10	OB Providers
IEHP Outbound 834 File Delay	11/07	834 Trading Partners
2025 IEHP Direct Stars Incentive Program - Data Submission Deadlines!	11/06	Select DualChoice PCPs
2025 Covered California Quality Transformation Program - Data Submission Deadlines!	11/06	IEHP Covered (CCA) PCPs
2025 Global Quality P4P Program - Data Submission Deadlines!	11/06	Medi-Cal PCPs
ACTION REQUIRED: Contractual Updates Due by December 14	11/06	Provider Network
EVV Spotlight - November	11/04	EVV Impacted Providers, Individual Nurse Providers & CBAS
A Special CEO Message - CAHPS	11/06	Medi-Cal PCPs
REQUIRED: Optimal Care for Every Community (OCEC) Training and FAQs	11/06	Medi-Cal PCPs
2026 Changes to D-SNP Benefits: How You Can Assist Members	11/06	DualChoice Providers
Important Reminder: Prescription Drug Benefit Changes Coming in 2026	11/06	DualChoice Providers
IEHP HOLIDAY – Veteran’s Day	11/06	Provider Network & IPAs
APL 25-011 - H.R.1 Federal Payments to Prohibited Entities	11/04	PCPs, OB/GYN, Family Planning Providers & IPA Network
CMS Preclusion List	11/04	Medicare IPAs

TITLE	DATE	RECIPIENTS
IEHP Outbound 834 File Delay	10/30	IEHP 834 Trading Partners
Coming Soon: Portal Enhancements for BHT Coordination of Care	10/30	BHT (QASP) Providers
Help Retain Your IEHP Covered (CCA) Members in 2026!	10/30	IEHP Covered (CCA) PCPs
IMPORTANT: IEHP DualChoice Claims with Local Codes – Reject Nov 1, 2025	10/30	IEHP DualChoice (HMO D-SNP) PCPs & Medicare IPAs
Updated Independent Medical Review and Notice of Availability Forms	10/30	IPA Network
DHCS EVV Office Hours – November 7	10/30	EVV Impacted Providers, Individual Nurse Providers & CBAS
A Special CEO Notice: Provider DOJ Lawsuit Update	10/27	Provider Network
IMPORTANT - Telehealth for IEHP Members (Medicare, Medi-Cal and CCA)	10/23	Provider Network
2026 IEHP Direct Stars Program Preview Meeting Invite_November 21	10/23	Select DualChoice PCPs
Reminder - Accessing Remittance Advice via the Provider Portal	10/23	Provider Network
APL 25-007: Assembly Bill 3275 Guidance - Claim Reimbursement	10/23	Medi-Cal IPAs & IEHP Covered Delegates
Mandatory Biennial Provider Training - November 20	10/23	Specialists, BH, BHT, Ancillary, ECM, CS, ICF/DD, Vision, Doulas & Hospitals
Mandatory Biennial PCP Training - November 13	10/23	PCPs
Follow-Up for Members Seen in ED for Certain Conditions	10/22	PCPs
Flu Season is Here! Safeguard Our Pregnant Members with Timely Vaccination	10/16	PCP & OB/GYN Providers
SAI/C360 Online Policy Search Guide	10/16	Hospitals, IPAs, PCPs, Specialists, Ancillary, and BH Providers
2025 Appointment Availability Survey (2nd Wave)	10/16	Specialists, Ancillary & IPAs
2025 Appointment Availability Survey (2nd Wave)	10/16	PCPs & IPAs
2025 Appointment Availability Survey (2nd Wave)	10/16	BH Providers
Updated Notice of Availability - Letter Templates	10/16	IPA Network
Academic Detailing Services Now Offered	10/16	PCPs & Pharmacy Network
AB 144 - Immunization Provider Liability Protections	10/15	PCPs
Transportation Referral Requests Disabled	10/14	Transportation Vendors
SEPTEMBER - 2025 Ad Hoc Changes-IEHP Covered (CCA)	10/13	IEHP Covered (CCA) Hospitals, PCPs, Specialists, Ancillary, and BH Providers
SEPTEMBER - 2025 Ad Hoc Changes-Medi-Cal	10/13	Medi-Cal IPAs, Hospitals, PCPs, Specialists, Ancillary, BH & BHT Providers
CORRECTION: Hospital Discharge Information - Additions to Medical Referral Requests	10/10	PCPs, Specialists & Ancillary
DHCS Spotlight & EVV Office Hours – October 16 & 31	10/09	EVV Impacted Providers, Individual Nurse Providers & CBAS
NEW: Policy Alert Changes via Portal	10/09	Provider Network
NEW: EFT Enrollment Direct Deposit and New PO Box for Faster Payment Processing Flyers	10/09	Provider Network
Hospital Discharge Information: Additions to Medical Referral Requests	10/08	Hospitals
APL 25-015 - Updated Immunization Recommendations	10/07	PCPs & OB/GYN
IMPORTANT -The Government Shutdown and IEHP	10/06	Provider Network
Reminder - Contractual Updates Due to Regulatory Updates, Targeted Rate Increase (TRI), and CMS Final Rule on Provider Incentives	10/02	Provider Network
IMPORTANT - Email Correction for Electronic RA Sign-Ups	10/02	Provider Network
2025 Global Quality P4P Program Guide – Update	10/02	Medi-Cal PCPs & IPAs
2026 Global Quality P4P PCP Program Preview	10/02	Medi-Cal PCPs
2025 Covered CA Quality Transformation Program Guide – Update	10/02	IEHP Covered (CCA) PCPs
IMPORTANT - Prescription Drug Benefit Changes Coming in 2026	10/02	DualChoice Providers
REMINDER - Duplicate Claim Submission	10/02	Provider Network
REVISED - UM Authorization Guidelines	10/01	Medical Directors & IPA Network

TITLE	DATE	RECIPIENTS
Provider Guide: Requesting Additional VFC Vaccine Doses	09/25	Medi-Cal & IEHP Covered (CCA) PCPs
August 2025 Pharmacy & Therapeutics Update	09/25	PCPs & Pharmacy Network
2025 Appointment Availability Survey - Expanded Appointment Set	09/25	PCPs & OB/GYNs
Mandatory Biennial Provider Training – October 23	09/25	Medi-Cal Specialists, BH, BHT, Ancillary, ECM, CS, ICF/DD, Vision Providers, Doulas & Hospitals
Mandatory Biennial PCP Training – October 16	09/25	Medi-Cal PCPs
Ad Hoc Changes – Provider Policy and Procedure Manual for Medi-Cal	09/22	Medi-Cal PCPs, Specialists, Ancillary, BH, BHT, Hospitals & IPAs
Ad Hoc Changes – Provider Policy and Procedure Manual for IEHP DualChoice (HMO D-SNP)	09/22	DualChoice PCPs, Specialists, Ancillary, BH, Hospitals & IPAs
Ad Hoc Changes – Provider Policy and Procedure Manual for IEHP Covered (CCA)	09/22	IEHP Covered (CCA) PCPs, Specialists, Ancillary, BH & Hospitals
Update to 834 File - Adding Veteran Home Indicator	09/22	834 Trading Partners
Dx Billing Codes Under AB 2843: Care For Rape or Sexual Assault Victims	09/19	IEHP Covered (CCA) PCPs, Specialists, BH Providers & Hospitals
2025 Member Language Demographics Survey Results - Free Interpreter Services Available	09/19	Provider Network
New Feature: Members Can Now Request Interpreter Appointments	09/17	Provider Network
REMINDER-Provider Preventable Conditions (PPC)–Reporting Requirements	09/17	Provider Network, IPAs, Contracted Hospitals & Ambulatory Surgical Centers
BHT Provider FAQ	09/16	BHT/QASP Providers
Pharmacy No-Cost Prescription Delivery Benefit for IEHP Members	09/16	Provider Network
REMINDER: Enhanced Care Management (ECM) Available to Members	09/11	Medi-Cal PCPs & IPAs
New Diabetes Prevention Program Launching in Palm Desert	09/11	PCPs (Low Desert)
REMINDER: Eye Exam for Members with Diabetes (EED)	09/11	PCPs, Vision & IPAs
NEW: Frequency Field Added on Referral Status	09/11	Provider Network
EVV Spotlight - September	09/11	EVV Impacted Providers, Individual Nurse Providers & CBAS
SB 1019: Member Access to Non-Specialty Mental Health Services (NSMHS) –No Wrong Door Policy	09/08	Medi-Cal PCPs
REMINDER: Submitting Disputes Vs. Updated/Corrected Claims	09/08	Provider Network
Optimal Care for Every Community Training	09/05	IPAs & Vendors
Electronic Remittance Advice (ERA) to Improve Efficiency and Reduce Costs!	09/04	Provider Network
REMINDER: Medication Reconciliation Letters Available in Provider Portal	09/04	Medi-Cal PCPs
July 2025: IEHP Covered (CCA) Pharmacy & Therapeutics Update	09/04	IEHP Covered (CCA) PCPs & Pharmacy Network
New DHCS Drug Use Review (DUR) Board Educational Articles	09/04	Medi-Cal PCPs
Mandatory Biennial PCP Training - September 18	09/04	PCPs
Mandatory Biennial Provider Training - September 25	09/04	Specialists, BH, BHT, Ancillary, ECM, CS, ICF/DD, Vision Providers, Doulas & Hospitals
2025 IEHP Direct Stars Incentive Program Guide – Updates	09/04	Direct D-SNP PCPs
I.D.E.A. Monthly Trainings - Reducing Breast Cancer in Marginalized Communities	09/04	PCPs & OB/GYNs

TITLE	DATE	RECIPIENTS
CMS Preclusion List - September	08/29	Medicare IPAs
IEHP Outbound 834 File Delay	08/28	834 Trading Partners
Contractual Updates Due to Regulatory Updates, Targeted Rate Increase (TRI), and CMS Final Rule on Provider Incentives	08/28	Provider Network
DHCS EVV Office Hour – September 8	08/27	EVV Impacted Providers, Individual Nurse Providers & CBAS
2025 IEHP Direct Stars Incentive Program Guide – Updates	08/28	Direct DualChoice PCPs
REVISED – UM Authorization Guidelines	08/28	Medical Directors & IPA Network
Ad Hoc Changes – Provider Policy and Procedure Manual for Medi-Cal	08/26	Medi-Cal PCPs, Specialists, Ancillary, BH, BHT, Hospitals & IPAs
Ad Hoc Changes – Provider Policy and Procedure Manual for IEHP DualChoice (HMO D-SNP)	08/26	DualChoice PCPs, Specialists, Ancillary, BH, Hospitals & IPAs
Ad Hoc Changes – Provider Policy and Procedure Manual for IEHP Covered (CCA)	08/26	IEHP Covered (CCA) PCPs, Specialists, Ancillary, BH & Hospitals
IEHP HOLIDAY – Labor Day	08/21	Provider Network
2025 Global Quality P4P Program Guide - Updates	08/21	Medi-Cal PCPs
2025 HPV Vaccination Promising Practices Series	08/21	PCPs
NEW: D-SNP Letter Template Nondiscrimination Notice & Notice of Availability	08/21	DualChoice IPAs
Provider Quality App is Live! + FAQs	08/18	Medi-Cal PCPs
Update to IEHP Month-End Non-CCA 834 File Process	08/18	Non-CCA Trading Partners
Update to 834 File - Adding ECM Reporting Category	08/18	Non-CCA Trading Partners
2025 Covered CA Quality Transformation Program (QTP) for PCPs – Updates	08/14	IEHP Covered (CCA) PCPs
90-day Service Hold Lifted for select Community Supports Services	08/14	PCPs & Community Supports Providers
NEW: Medi-Cal Letter Templates, Nondiscrimination and Notice of Availability	08/14	Medi-Cal IPAs
IMPORTANT - P4P Services that can be Delivered via Telehealth	08/13	PCPs & IPAs
Coming Soon! Provider Quality App	08/13	Medi-Cal PCPs
Access Standards - Appointment Availability for BH Providers	08/13	BH Providers
Access Standards - Appointment Availability for PCPs & OB/Gyns	08/13	PCPs & OB/GYNs
Access Standards - Appointment Availability for Specialists	08/13	Specialists
2025 Appointment Availability Survey	08/13	Specialists, Ancillary & IPAs
2025 Appointment Availability Survey	08/13	PCPs & IPAs
REMINDER: Member Eligibility Now Includes SOGIE Data!	08/13	Provider Network
Important Reminder for IEHP Covered (CCA) Claim Dispute Submissions	08/12	IEHP Covered (CCA) Provider Network
REMINDER - 2025 IEHP Direct STARS Program Updates Meeting on August 11	08/06	Direct DualChoice PCPs
UPDATE Clinical Criteria for UM Decisions & Skin Substitute Flow Diagram	08/05	PCPs, Specialists & IPAs

TITLE	DATE	RECIPIENTS
New Process When Selecting Any-in-Network for Referral Requests	07/31	Direct Providers
UPCOMING: After-Hours Access Survey	07/31	PCPs & BH
UPCOMING: Emergency Instructions Survey – PCPs & Specialists	07/31	PCPs & Specialists
UPCOMING: Emergency Instructions Survey – BH Providers	07/31	BH Providers
IEHP Outbound 834 File Delay	07/31	IEHP 834 Trading Partners
Mandatory Biennial Provider Training - August 28	07/31	Medi-Cal Specialists, BH, BHT, Vision, & Ancillary
REVISED – UM Authorization Guidelines	07/31	Medical Directors & IPA Network
90-day Community Service Hold Lift for Housing Supports Services	07/30	PCPs, Specialists & CS Housing Providers
IEHP Outbound 834 File Delay	07/29	IEHP 834 Trading Partners (CCA)
CMS Preclusion List – August 2025	07/29	Medicare IPAs
Month-End IEHP Non-CCA Outbound 834 File Reminder	07/28	IEHP 834 Trading Partners (Non-CCA)
DHCS EVV Office Hours – August 8 & 25	07/25	EVV Impacted Providers, Individual Nurse Providers & CBAS
IEHP Outbound 834 File Delay	07/25	IEHP 834 Trading Partners
2025 IEHP Direct Stars Program Updates Meeting	07/24	Direct DualChoice PCPs
2024 Global Quality P4P Final Reports Available!	07/24	Medi-Cal PCPs
2025 Medi-Cal Member Incentive FAQ	07/23	Medi-Cal PCPs & IPAs
2025 Medicare Member Incentive FAQ	07/23	Medicare PCPs & IPAs
You're Invited - Celebration of Black Motherhood	07/23	PCPs & OB/GYN
IEHP Direct Stars Incentive Program – 2024 Star Quality PMPM Payment	07/23	Direct DualChoice PCPs
Mandatory Biennial PCP Training - August 21	07/23	Medi-Cal PCPs
New: Interpreter Requests Can Now be Created Via the Portal	07/22	Provider Network
ALERT - Medicare Fraud Scheme Involving Phishing Fax Requests!!	07/22	DualChoice Providers
Effective July 1, 2025, Closed-Loop Referrals (CLR)	07/22	CS & ECM Providers
Global Quality P4P Program for PCPs: 2025 Program Updates and 2026 Preview	07/22	Medi-Cal PCPs
90-day & 60-day Service Hold Lift for Limited Community Supports Services	07/22	PCPs, Specialists & CS Contracted Providers
Requirements Under APL 25-008-Hospice Services and Medi-Cal Managed Care	07/18	Hospice Providers
Claims Submission - POS 99 – Other Place of Service	07/17	Doulas
Behavioral Health Provider Training Webinar - July 29	07/17	BH Providers
2025 Provider Satisfaction Survey Began July 8th!	07/17	PCPs, Specialists & BH
IEHP Outbound 834 File Delay	07/16	EDI Partners
Reminder: How to Submit Prior Authorizations Drug Requests	07/15	PCPs, Specialists & Vision Providers
Ad Hoc Changes – Provider Policy and Procedure Manual for Medi-Cal	07/15	Medi-Cal PCPs, Specialists, Hospitals, Ancillary, BH, BHT & IPAs
Ad Hoc Changes – Provider Policy and Procedure Manual for IEHP DualChoice (HMO D-SNP)	07/15	DualChoice PCPs, Specialists, Hospitals, Ancillary, BH & IPAs
Ad Hoc Changes – Provider Policy and Procedure Manual for IEHP Covered (CCA)	07/15	IEHP Covered (CCA) PCPs, Specialists, Ancillary, BH & Hospitals
New DHCS Drug Use Review (DUR) Board Educational Articles	07/15	Medi-Cal PCPs & Pharmacy Network
Academic Detailing Services Now Offered	07/15	PCPs & Pharmacy Network
New EFT Enrollment for Direct Deposit Option and New P.O. Box for Faster Payment Processing Flyers	07/15	Provider Network
Provider/Hospital Partner Update –Video Message from CEO Jarrod McNaughton	07/11	Provider Network
ALERT: Referral Request Capability Reinstated for Specified Ancillary Services	07/10	Direct PCPs & Ancillary
EVV Spotlight - July	07/10	EVV Impacted Providers, Individual Nurse Providers & CBAS
2025 Covered California Quality Transformation Program Overview Webinar for PCPs invite	07/10	CCA PCPs
2025 IEHP Direct Stars Incentive Program Guide – Updates	07/09	Direct D-SNP PCPs
Action Required: Verify Billing Alignment with TRI Rate by 9/1/2025	07/09	Medi-Cal PCPs, Medi-Cal Specialists, Medi-Cal IPAs, BH & Doulas
HR1 Implication to Physicians and the Healthcare System in the IE	07/07	PCPs, Specialists, Vision, BH & BHT
California Department of Public Health TB Screening Recommendations	07/07	Medi-Cal PCPs
Introducing the New Weekly Provider Bulletin!	07/07	PCPs, Specialists, BH, BHT, Vision, Ancillary & IPAs
DHCS EVV Office Hours – July 18 & 28	07/03	EVV Impacted Providers, Individual Nurse Providers & CBAS
Important - Compliance with Authorized Procedure Codes for Medical Claims_ Transportation	07/03	Transportation Providers
2025 Global Quality P4P PCP Program Guide – Updates	07/03	Medi-Cal PCPs
IEHP Covered (CCA) Coding and Documentation Workshop - JULY 23	07/01	IEHP Covered (CCA) PCPs
Complex Case Management (CCM) Program – Severe Chronic Conditions	07/01	IEHP Covered (CCA) PCPs, Specialists & BH Providers
CMS Preclusion List - July	07/01	Medicare IPAs
NEW/REVISED – UM Authorization Guidelines	07/01	IPAs and Medical Directors

TITLE	DATE	RECIPIENTS
IEHP HOLIDAY – Independence Day	06/27	All IEHP Providers and IPAs
Mental Health Resources Available to Members	06/27	PCPs, Ancillary, BH, Specialists & Hospitals
IEHP Outbound CCA 834 File Delay	06/27	IEHP 834 (CCA) Trading Partners
Mental Health & Substance Use Disorder Treatment for CCA Members	06/26	IEHP Covered (CCA) PCPs
Month-End IEHP Non-CCA Outbound 834 File Reminder	06/26	IEHP 834 Trading Partners
Offer Telehealth/Virtual Care to Members Today – Reduce “No Shows”	06/23	PCPs, Ancillary, BH, Specialists & Hospitals
Urgent Care + Wellness Quality Incentive Program – Updates	06/18	IEHP Medi-Cal Urgent Care Providers
IEHP Temporary Pause on New Enrollments for Community Support Services	06/18	Medi-Cal & DualChoice (HMO D-SNP) PCPs, Specialists, BH & CS Providers
Behavioral Health Training (BHT/QASP) Webinar Training - July 9	06/18	Behavioral Health Training (BHT/QASP) Providers
2025 Covered California Quality Transformation Program Overview Meeting for PCPs	06/17	All IEHP Covered (CCA) PCPs
2025 Diabetic Eye Exam Outreach Campaign - July 3, 2025 Deadline!	06/16	All Vision Providers
2025 Cervical Cancer Screening Outreach Campaign - July 3, 2025 Deadline!	06/16	All OB/GYN Providers
Compliance with California Electronic Visit Verification (CalEVV) Requirements	06/13	Select IEHP Providers of Home & Community-Based Personal Care Services
Compliance with California Electronic Visit Verification (CalEVV) Requirements - Non-Contracted	06/13	Select Non-Contracted Providers of Home & Community-Based Personal Care Services
REMINDER: 2025 Global Quality P4P Program – CAIR2 Participation Requirement	06/13	All Medi-Cal PCPs
REMINDER - 2025 Global Quality P4P Program – Manifest MedEx (MX) Connectivity	06/13	All Medi-Cal PCPs
IEHP HOLIDAY – Juneteenth	06/12	All IEHP Providers and IPAs
2025 Covered CA Quality Transformation Program (QTP) for PCPs – Program Guides Release!	06/12	IEHP Covered (CCA) PCPs
ACTION REQUIRED: 2025 HIV/AIDS Specialist Survey	06/12	All IEHP Direct PCPs & Specialists
Best Practices for SMART Asthma Management	06/11	Urgent Care (UC) and Emergency Department (ED) Facilities
Ad Hoc Changes – Provider Policy and Procedure Manual for Medi-Cal	06/10	Medi-Cal PCPs, Specialists, Hospitals, Ancillary, BH and BHT Providers & IPAs
Ad Hoc Changes – Provider Policy and Procedure Manual for IEHP DualChoice (HMO D-SNP)	06/10	IEHP DualChoice (HMO D-SNP) PCPs, Specialists, Hospitals, Ancillary, BH Providers & IPAs
Ad Hoc Changes – Provider Policy and Procedure Manual for IEHP Covered (CCA)	06/10	IEHP Covered (CCA) PCPs, Specialists, Hospitals, Ancillary, and BH Providers
IMPORTANT: Pharmacy Options Due to Rite Aid Closure in Blythe, CA + Attachments	06/09	All Blythe Area Providers
IEHP Outbound 834 File Delay	06/09	IEHP 834 Trading Partners
Covered CA Coding and Documentation Workshop	06/06	All IEHP Covered (CCA) PCPs
REMINDER - 2025 Diabetic Eye Exam Outreach Campaign	06/06	All Vision Providers
REMINDER - 2025 Cervical Cancer Screening Outreach Campaign	06/06	All OB/GYN Providers
Additional 2025 IEHP Covered (CCA) Pharmacy & Therapeutics Update	06/05	All IEHP Covered (CCA) PCPs and IEHP Pharmacy Network
May 2025 Pharmacy & Therapeutics Update	06/04	All PCPs and IEHP Pharmacy Network
CMS Preclusion List - June	06/04	All Medicare IPAs
2025 OB P4P Program Guide Updates!	06/03	Medi-Cal OB Providers
REMINDER: Medication Reconciliation Letters Available in Provider Portal	06/03	All Medi-Cal PCPs
APL 24-019 Minor Consent to Outpatient Mental Health Treatment	06/02	All Medi-Cal PCPs & BH Providers

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