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Skilled Nursing Facility Workforce and Quality Incentive Program

The Skilled Nursing Facility (SNF) Workforce and Quality Incentive Program (WQIP) provides supplemental reimbursement to participating network skilled nursing facilities through performance based directed payment to incentivize workforce and quality for Medi-Cal certified SNFs. 

 

Managed Care Plans (MCPs) will make directed payments to eligible SNFs based on utilization during the calendar year (CY). 

 

In addition, directed pass through payments will be determined based on how SNFs perform on WQIP metrics. WQIP payment will also be reduced for facilities with A or AA citations from California Department of Public Health (CDPH) for violations that have occurred. 

Disputes for Payment

If a SNF has a dispute for payments issued under SNF WQIP, the SNF can email the Ancillary Relations Service team stating the service period and dispute reason in detail. The SNF has six months from IEHP’s payment check date to dispute a payment. 

 

Email: ancillaryrelationsserviceteam@iehp.org  

 

 

The following template can be used to file disputes and discrepancies. Download and email completed template to the Ancillary Relations Service Team.   

 

Additional Program Information and Resources

Read the following frequently asked questions (FAQ) fact sheet for more detailed information about the program’s eligibility criteria, how these directed payments are processed and the dispute process related to these directed payments among other key details.

You can also visit the Department of Health Care Services (DHCS) website at:

Email any questions related to the SNF WQIP Program to ancillaryrelationsserviceteam@iehp.org  

Long-Term Services and Supports (LTSS) Liaison Information

For any questions or if technical assistance is needed for long-term services and supports (LTSS) in relation to SNF WQIP please connect with IEHP's LTSS Liasion mailbox. 

 

Email: MCPLiaison@iehp.org 

SNF WQIP Training Sessions Calendar

Next Meeting

 

Available Sessions

 

Date: Tuesday, August 5, 2025 

Time: 1:00 p.m. to 2:00 p.m.

 

Date: Thursday, August 7, 2025

Time: 1:00 p.m. to 2:00 p.m.

 

Registration

 

To register for a session, please email the following information to ancillaryrelationsserviceteam@iehp.org 

 

  • Name of facility/organization
  • Session you will be attending (e.g., August 5th or August 7th)
  • Email address(es) for all attendees

 

Upon receipt of your information, a meeting invitation with a link to a virtual session will be sent to the email addresses provided. We look forward to your participation. 

 

 

 

Past Meetings

 

Date: Wednesday, March 5, 2025

Time: 9:00 a.m. to 10:00 a.m (Closed)