Optimal Care for Every Community Training

Disclaimer:

• This training is provided to comply with California law, including DHCS APL 24-016. Its purpose is to inform respectful care for all members, including individuals who identify as transgender, gender-diverse, or intersex (TGI). IEHP acknowledges that federal policies may define gender differently; however, as a Medi-Cal managed care plan operating under California law, we are required to provide this training and ensure access to care for all members.

The IEHP Optimal Care for Every Community Training has been released in accordance with the California Department of Health Care Services (DHCS) – All Plan Letter 24-016.  

DHCS requires that all plan staff, subcontractors, downstream subcontractors, and network providers complete training on sensitivity, diversity, cultural competency, cultural humility, and health equity, regardless of their cultural or professional training and background

This training will satisfy the requirements of the DHCS All Plan Letter 24-016: