For Pharmacy Times Notices please click here.

TITLEDATERECIPIENTS
New! 2024 Global Quality P4P Coding Resource Tool2/26All PCPs
REMINDER - Medication Reconciliation Letter Available on Provider Portal2/23DualChoice (HMO D-SNP) PCPs
2024 OB P4P Program Guide Update Flu Immunization Measure2/23All OB/GYN Providers
REMINDER - AI First Annual Healthcare Conference2/23All Providers
Updated Medi-Cal Letter Templates - NOA2/22All Medi-Cal IPAs
REMINDER - 2024 Global Quality P4P Program – CAIR2 Participation Requirement 2/21All Medi-Cal PCPs
IEHP UM Department Availability2/20All PCPs, Specialists & BH Providers
Medi-Cal for Kids and Teens (EPSDT) Provider Training2/16All Medi-Cal Providers
DELAYED - Daily IEHP Outbound 834 File2/16834 Trading Partners
Important - Institutional 837 Processing Update2/16837 Trading Partners
REMINDER - Required - Multi-factor Authentication (MFA) – February 21, 20242/16EVV Impacted Providers and Individual Nurse Providers 
Volunteer Healthcare Professionals Needed - 2024 Coachella Valley Free Healthcare Clinic2/15Coachella Valley PCPs & Specialists 
Pharmacy Options Due to Rite Aid Closure in Needles CA2/15City of Needles-Adjacent Providers
Updated D-SNP Coverage Decision Letter Templates2/12All Medicare IPAs
Presidents' Day Holiday2/12All Providers & IPAs
Updated Care Coordination File Review Tool2/09All Medi-Cal IPAs
Updated D-SNP Care Management Review Tool2/09All Medicare IPAs
2024 Member Incentive FAQ Medi-Cal Child Programs2/09All Medi-Cal PCPs & IPAs
Effective Immediately – Change to PT Authorization Process to Avoid Potential Overutilization2/07All Contracted Physical Therapy Groups
DELAYED - Daily IEHP Outbound 834 File2/06834 Trading Partners
Interim Changes - Provider Policy and Procedure Manuals2/05All IPAs, PCPs, Specialists, ANC, BH and BHT Providers
Provider Manual Acknowledgement of Receipt (AOR) Winners2/02All IEHP Providers
Updates to Medi-Cal Eligibility Renewal (AER) Rosters and Alerts2/01All Medi-Cal PCPs & IPAs
Revised Pre-Service Denial Reason Matrix (D-SNP) Form2/01Medicare IPAs
DELAYED - Month-End IEHP Outbound 834 File2/01834 Trading Partners
New DHCS Drug Use Review (DUR) Board Educational Articles
2/01All PCPs

TITLEDATERECIPIENTS
Academic Detailing Services Now Offered 1/31All PCPs
Action Required - Signed Data Sharing Agreement (DSA) Required for CA Data Exchange Framework (DxF)1/30Selected Providers
REMINDER - Living the Mission Awards Nomination Due January 31st 1/30All Providers and IPAs
2024 OB P4P Kick-Off Meeting 1/30Medi-Cal OB/GYNs
NEW! Medi-Cal Expansion Initiative effective January 1, 2024 – Adults Aged 26 through 491/30All Providers and IPAs
2024 Urgent Care + Wellness Quality Incentive Program Guide Update!1/29Medi-Cal Urgent Care Providers
2024 OB P4P Program Guide Update!1/29Medi-Cal OB/GYN Providers
2023 Global Quality P4P Program Guide - Additional Updates!1/29Medi-Cal PCPs and IPAs
January 2024 Provider Newsletter - Heartbeat - Now Available Online1/26All Providers
Provider Quality Performance Learning Guide1/26All PCPs and IPAs
Referral and Claims Status - Multiple Matches1/25All Providers
Updated Medi-Cal UM Referral Universe Form1/25Medi-Cal IPAs
Month-End IEHP Outbound 834 File Update1/24IEHP 834 Trading Partners
Finalized Administrative Risk (FAR) Score Available for all Members1/24All PCPs and IPAs
Required - Multi-Factor Authentication (MFA) – February 21, 20241/24EVV Impacted Providers and Individual Nurse Provider
Access Standards – Appointment Availability – PCPs & OBs1/23All PCPs and OBs
Access Standards – Appointment Availability – Specialists1/23All Specialists
Access Standards – Appointment Availability – BH Providers1/23All BH Providers
UPDATE: Walgreens Human Papillomavirus (HPV) Vaccination Support1/22All Medi-Cal PCPs and IPAs
REMINDER - Living the Mission Awards Nomination Form1/22All Providers
REMINDER - AI First Annual Healthcare Conference1/22All Providers
Complex Case Management (CCM) Program - Severe Chronic Conditions1/19Medi-Cal IPAs, PCPs, Specialists and BH Providers
DHCS EVV Office Hours – February 1st, 5th & 13th1/18EVV Impacted Providers and Individual Nurse Provider
REMINDER- One (1) DHCS EVV Update Coming February 2024!1/18EVV Impacted Providers and Individual Nurse Provider
Updated D-SNP Letter Templates1/18All Medicare IPAs
Individual Provider Taxonomy Required for CCA Billing1/17All IEHP Covered CA Provider
2024 Urgent Care + Wellness Quality Incentive Program Guide Release1/17IEHP Medi-Cal Urgent Care Providers
Connect with WIC on Zoom 1/11Medi-Cal PCP's OB/GYN's and BH Providers
WPATH Standards of Care Version 8 Available Online1/11All PCPs, Specialists, BH and IPAs
REMINDER -  Webinar: D-SNP Model of Care, ECM-Like Services, HRA, & TOC Update1/11Medicare IPAs
2024 OB P4P Kick-Off Meeting1/11Medi-Cal OB/GYNs
Updates to Diabetic Testing Supplies - Effective January 1, 20241/10All IEHP PCPs, All IEHP Pharmacy Providers
Updated Medi-Cal Letter Templates1/09All Medi-Cal IPAs
IEHP HOLIDAY - Martin Luther King Jr. Day1/08All Providers
RESCHEDULED: IPA Provider Finance Experience – DOFR Review and Provider Targeted Rate Increase1/05All Medi-Cal IPAs
UPDATE- 2023 Global Quality P4P Program - Data Submission Deadlines!1/05All GQ P4P PCP Participants
Webinar: D-SNP Model of Care, ECM-Like Services, HRA, & TOC Update1/04All Medicare IPAs
Upcoming Webinar: Contolling High Blood Pressure Best Practices 1/04All IPAs
Dyadic Care Services and Family Therapy Benefit1/04Select IEHP Providers
REVISED/RETIRED – UM Authorization Guidelines1/03All IPAs
REMINDER: 2023 Global Quality P4P Program – Data Submission Deadlines!1/03All GQ P4P PCP Participants
New IEHP Covered Claims Payer ID & P.O. Box Address           1/03All IEHP Covered CA Providers
DHCS EVV Office Hours - January 9th, 18th & 24th1/02EVV Impacted Providers and Individual Nurse Providers 

TITLEDATERECIPIENTS
NEW! Referral Request Process Updated 12/29PCPs, BH, & BHT Providers 
Welcome to IEHP - Resources for ICF/DD Providers12/29All ICF/DD Providers
CORRECTION: Medicare P4P Programs - IMPORTANT CHANGES for 202412/29IEHP Direct D-SNP PCPs 
Global Quality P4P PCP Program - 2024 Program Guide Release!12/28All Medi-Cal PCPs
Global Quality P4P IPA Program - 2024 Program Guide Release!12/28All Medi-Cal IPAs
2024 OB P4P Program Guide Release!12/27All Medi-Cal OB/GYN Providers
D-SNP Model of Care Incentive Program - 2024 Program Guide Release12/27IEHP D-SNP IPAs
IEHP Direct Stars Incentive Program - 2024 Program Guide Release!12/27IEHP Direct D-SNP PCPs
REMINDER - Two (2) DHCS EVV Updates Coming In 2024!12/27EVV Impacted Providers and Individual Nurse Providers 
REMINDER -Upcoming Webinar- Controlling High Blood Pressure Best Practices12/27All IPAs
2023 Global Quality P4P Program Guide - Updates!12/26All Gobal Quality P4P PCP & IPA Providers
2023 Urgent Care + Wellness Quality Incentive Program Guide-IMPORTANT CHANGES12/22All Medi-Cal Urgent Cares
Cancelled and Rescheduled: IPA Provider Finance Experience –Review of DOFR, Provider Targeted Rate Increase (TRI) and Subcontracted Network Certification12/22All Medi-Cal IPAs
Updated Referral Universe Excel Form12/21All Medi-Cal IPAs
REMINDER: Diversity, Equity, & Inclusion Training - Due December 31, 202312/21All IEHP Providers and IPAs
New IEHP Covered Claims Payer ID & P.O. Box Address12/21All CCA IEHP Providers
NEW! Grievance & Appeals Roster Added to Provider Portal12/20All Direct PCPs
2024 Urgent Care + Wellness Quality Incentive Program - Update12/20Medi-Cal Urgent Care Providers
2023 Urgent Care + Wellness Quality Incentive Program Guide!12/20Medi-Cal Urgent Care Providers
IEHP 2023-2024 Holiday Hours12/19All IEHP Providers and IPAs
Updated: IEHP Pre-Service Denial Reason Matrix12/19All Medicare IPAs
DHCS Provider Webinar - SNF WQIP Data12/15All SNFs
CORRECTION: Medicare P4P Programs - IMPORTANT CHANGES for 202412/15IEHP Direct D-SNP Primary Care Physicians (PCPs) 
DHCS Provider Webinar - Targeted Rate Increase12/15All PCPS, OBs, and BH Providers
2023 IEHP Direct Stars Incentive Program - Data Submission Deadlines!12/15IEHP Direct D-SNP PCPs
UPDATE: 2023 Historical Data Submissions Deadline12/14All PCPs and IPAs
REMINDER: Diversity, Equity & Inclusion Training - Due December 31, 202312/14All IEHP Providers and IPAs
DUR Board Educational Articles12/14All Specialists and Medi-Cal PCPs
2024 GQ P4P PCP Kick Off Meeting Invite12/13All Medi-Cal PCPs
2024 GQ P4P IPA Kick Off Meeting Invite12/13All IPAs
Living the Mission Awards Nomination Form12/13All IEHP Providers
Upcoming Webinar: Controlling High Blood Pressure Best Practices 12/12Medi-Cal & Medicare IPAs
Quality Improvement Rotavirus Vaccine Update  Rotarix Liquid Formulation12/12All Medi-Cal PCPs, Specialists & IPAs
REMINDER - Training Alert - IEHP Covered BH Provider Webinar Invitation12/11IEHP Covered BH
REMINDER - Training Alert - IEHP Covered BHT Provider Webinar Invitation12/11EHP Covered BHT
Enhanced Care Management (ECM) Provider Feedback Survey12/06Select Medi-Cal Providers
IPA  - PM Interim Changes- November12/05All IPAs
Walgreens Human Papillomavirus (HPV) Vaccination Support12/04All Medi-Cal PCPs and IPAs
TRAINING ALERT: IEHP Covered BHT Provider Webinar Invitation12/01IEHP Covered BHT
TRAINING ALERT: IEHP Covered BH Provider Webinar Invitation12/01IEHP Covered BH
Submit your 2024 Provider Policy and Provider Manual Acknowledgement of Receipt12/01All IEHP Providers 
DHCS EVV Office Hours – December 11th12/01EVV Impacted Providers and Individual Nurse Providers 
REMINDER! Diversity, Equity, and Inclusion Training-Now Available Online!12/01All IEHP Providers & IPAs
Two DHCS EVV Updates Coming In 2024!12/01EVV Impacted Providers and Individual Nurse Providers 

TITLEDATERECIPIENTS
TRAINING ALERT: IEHP Covered Vision Provider Webinar Invitation11/30IEHP Covered Vision
November 2023 Pharmacy & Therapeutics Update11/30All IEHP Providers
Equity and Practice Transformation (EPT) Program Update11/30All EPT Program Applicants
REVISED - UM Authorization Guidelines11/29All IPAs, Medical Directors, BHT and Behavioral Health Providers
TRAINING ALERT: IEHP Covered PCP Webinar11/27IEHP Covered PCPs
Urgent Care + Wellness Quality Incentive Program - Billing Guidance11/21IEHP Medi-Cal Urgent Care Providers 
AI First Annual Healthcare Conference11/20All IEHP Providers
REMINDER! Diversity, Equity, and Inclusion Training: Now Available Online!11/20All IEHP Providers
IEHP Capitation Reports Only Available Online - Effective November 202311/20All PCPs
UPCOMING: Emergency Instructions Survey - Specialists11/17All Specialists
IMPORTANT MESSAGE: Medi-Cal Renewal Process11/16All PCPs, IPAs, Specialists and BH Providers
Thanksgiving Day Holidays11/16All IEHP Providers
UPCOMING - Emergency Instructions Survey - PCP11/16All PCPs
UPCOMING - Emergency Instructions Survey - BH11/16All BH Providers
ICF/DD and Subacute Care Facilities – Plan Benefit effective January 1, 202411/15All IEHP Providers
2023 IEHP Direct Stars Incentive Program - Data Submission Deadlines!11/15IEHP Direct D-SNP PCPs
Vibrant Health Card: 2024 Over-the-Counter Benefit for IEHP DualChoice Members11/13IEHP DualChoice PCPs and Medicare IPAs
IPA Monthly Interim Provider and EDI Manual Changes11/09IPA Administrators
ACTION REQUIRED - Provider  Vaccine Barriers Survey11/08All Medi-Cal PCPs
DHCS EVV Office Hour - January 1, 202411/07EVV Impacted Providers and Individual Nurse Providers
Required! Adult & Youth Screening & Transition of Care Tools Webinar: December 4, 202311/03All BH Providers
Veteran's Day Holiday - November 10th11/03All IEHP Providers
IEHP Partnership with Transtreme11/02IEHP Direct PCP Providers
Train New Trainers (TNT) Fellowships - Primary Care Psychiatry (PCP) and Addiction Medicine (PC-TEAM)11/02All PCPs, Peds and Obs
2023 IEHP Direct Stars Incentive Program - Data Submission Deadlines!11/01IEHP Direct D-SNP PCPs
REVISED - UM Authorization Guidelines11/01All IPAs, Medical Directors and BH Providers
Medicare P4P IEHP Direct - Blood Pressure Control Billing Guidance11/01IEHP Direct DualChoice PCPs

TITLEDATERECIPIENTS
REMINDER - ACTION REQUIRED: Dementia Care Aware Cognitive Health Assessment Training on November 9th10/31All Medi-Cal PCPs
Diversity, Equity, and Inclusion Training: Now Available Online!10/30All IEHP Providers
DHCS EVV Office Hour - November 3rd10/27EVV Impacted Providers and Individual Nurse Providers
Updates to Global Quality P4P Preventive Care Rosters10/27Medi-Cal PCPs
Updates to Global Quality P4P Preventive Care Rosters10/27Medi-Cal IPAs
UPDATE: APL 23-007: Telehealth Services - Link to DHCS Form10/26All Providers and IPAs
Follow Up - Adult and Youth Screening and Transition of Care Tools Webinar10/26All BH Providers
APL 22-025 Dementia Care Aware to Bill Code 1494F for Medi-Cal Members10/25Medi-Cal PCPs
ACTION REQUIRED: Dementia Care Aware - Cognitive Health Assessment Training on November 9th10/25Medi-Cal PCPs
APL 23-007 Telehealth Services10/25All Providers and IPAs
REMINDER: Month End IEHP Outbound 834 File Update10/25IEHP 834 Trading Partners
Help Protect Your Members Against the Flu10/23All PCPs and IPAs
Dementia Care Aware - Cognitive Health Assessment Training10/20All PCPs
AI First Annual Healthcare Conference10/20All IEHP Providers
REMINDER: IEHP Transportation Services - Call the Car10/19All Hospitals, SNFs and Dialysis Centers
IMPORTANT UPDATES: Medi-Cal Modifiers GN, GO, GP, CO and CQ Terming10/18Physical, Occupational and Speech Therapy Providers
Updates re - FDA Improved Single-Dose Formula Covid Vaccine10/17All PCPs and IPAs
Important - 90670 Immunization (Pneumococcal Conjugate Vaccine) Info10/17All PCPs
IEHP Joins Covered California in 2024!10/16All PCPs, Specialists and BH Providers
ACTION REQUIRED: Prop 56/Directed Payment Codes G9919 and G992010/16Medi-Cal PCPs
ACTION REQUIRED: Prop 56/Directed Payment Codes G9919 and G992010/16Medi-Cal IPAs
Flu Vaccine Letter to Providers10/13All PCPs, OB/GYNs and IPAs
Change to Quarterly Workplan Requirements for Over and Under Utilization10/13All IPAs
NEW - IEHP Provider Website Launch and Provider Portal Refresh10/12All IEHP Providers
NEW - IEHP Provider Website Launch and Provider Portal Refresh10/12All IPAs
NOW AVAILABLE: Equity and Practice Transformation (EPT) Program Application10/11Select Medi-Cal PCPs and IPAs
HIV Interprofessional Symposium10/11All PCPs, Specialists & IPAs
Medicare Managed Care Manual: Special Needs Plans Updates on Health Risk Assessment Requirement10/10Medicare IPAs
Portal Updates - NEMT PCS Form Changes10/10All Providers
RETIRED - Augmented Reimbursement for Family Planning Services10/10All Medi-Cal IPAs
Portal Updates: ADHD Roster Removal, Hospital/SNF Visit Data & NEMT PCS Form Change10/09All PCPs
REMINDER: Bi-Annual Behavioral Health Treatment (BHT/QASP) Training Webinar – October 26th10/09All BHT Providers
REMINDER: Bi-Annual Behavioral Health Training Webinar - October 25th10/09All BH Providers
Reminders About Medi-Cal Redetermination10/09All PCPs, Specialists, BH Providers & IPAs
UPCOMING - After Hours Access Survey - (GQ P4P Measure for Medi-Cal PCPs)10/06All PCPs & BH Providers
Please Join Us! Equity & Diversity Month Events10/04All PCPs, BH and BHT Providers
IPA Monthly Interim Provider Manual Changes10/03IPA Administrators
CORRECTION: Medicare P4P Programs – IMPORTANT CHANGES for 202410/03IEHP Direct D-SNP Primary Care Physicians (PCPs)
2023 Appointment Availability Survey - 2nd Wave10/03Select BH Providers & Psychiatrists
2023 Appointment Availability Survey - 2nd Wave10/03Select Specialists, Ancillary Providers & IPAs
2023 Appointment Availability Survey - 2nd Wave10/03Select PCPs & IPAs
Medicare P4P Programs – IMPORTANT CHANGES for 202410/02IEHP Direct D-SNP Primary Care Physicians (PCPs)
Bi-Annual Behavioral Health Training Webinar - October 25th10/02All BH Providers
Bi-Annual Behavioral Health Treatment (BHT/QASP) Training Webinar - October 26th 10/02All BHT/QASP Providers

 

TITLEDATERECIPIENTS
CORRECTION - Provider Website Redesign and Provider Portal Refresh09/29All IEHP Providers
New DHCS Drug Use Review (DUR) Board Educational Articles 09/29All IEHP PCPs, All IEHP Pharmacy Providers
Required! Adult and Youth Screening and Transition of Care Tools Webinar - October 6th OR 9th09/28All BH Providers
Month-End IEHP Outbound 834 File Update09/27All 834 Trading Partners
2023 Global Quality P4P Program – Data Submission Deadlines!09/26Medi-Cal PCPs
Equity and Practice Transformation (EPT) Program FAQs, Links & PowerPoint09/26Medi-Cal PCPs
Access Standards – Appointment Availability - PCP & OB 09/25All PCPs & OB/GYNs
2023 Member Language Demographics Survey Results - Free Interpreter Services Available 09/25All Providers
REMINDER - 2023 Urgent Care + Wellness Quality Incentive Program – Kickoff Meeting! 09/25Medi-Cal Urgent Care Providers
DHCS EVV Office Hours – October 5th, 10th & 27th09/22EVV Impacted Providers and Individual Nurse Providers
AB 1797: Providers Required to Enter All Immunizations & TB Tests in CAIR209/22All PCPs & IPAs
Heartbeat! Provider Newsletter is Now Available Online09/21All IEHP Providers
Bicillin® L-A shortage in California09/20IEHP PCPs, OB/GYNs and Family Planning Providers
UPDATE - Provider Website Redesign and Provider Portal Refresh09/20All IEHP Providers
IEHP Text Campaign to Engage Members with their Primary Care Physicians09/19IEHP Direct PCPs
Dementia Care Aware – Cognitive Health Assessment Training on September 26th09/19All PCPs and IPAs
SoCalDocJobs.com Free Site for Providers to Post Jobs and Find Candidates09/19ALL PCPs & Specialists
IE-CHI Virtual Health Education Forum - September 19th09/15ALL PCPs & IPAs
Revised UM Authorization Guidelines09/15All IPAs
2023 Urgent Care + Wellness Quality Incentive Program – Kickoff Meeting!09/15Medi-Cal Urgent Care Providers
CORRECTION - Access Standards – Appointment Availability – Well Women09/14All Specialists
NOW AVAILABLE - Equity and Practice Transformation (EPT) Provider Directed Payment Program Application09/13IEHP Medi-Cal PCPs
Access Standards – Appointment Availability - Specialists09/13All Specialists
Access Standards – Appointment Availability - BH09/13All Behavioral Health Providers
REMINDER - Medication Reconciliation Letter Available in Provider Portal09/11All Medi-Cal PCPs
REMINDER - Dilated Retinal Exam (DRE) for Members who have Diabetes09/11All PCPs & Vision Providers
2023 Urgent Care + Wellness Quality Incentive Program Release09/08All Medi-Cal Urgent Care Providers
IPA Monthly Interim Provider Manual Changes09/08All IPAs
2023 Vision Provider Member List09/08Vision Providers
Invitation to Equity Practice & Transformation Payments Program – Information Session and Dinner09/07IEHP Medi-Cal PCPs
August 2023 Pharmacy and Therapeutics Update09/06All IEHP PCPs, All IEHP Pharmacy Providers
IEHP’s Annual DHCS Audit – Your Office May Be Visited by a DHCS Auditor 09/06Medi-Cal PCPs & IPAs

Dementia Care Aware - Cognitive Health Assessment Training on September 14th and September 26th

09/05ALL PCPs & IPAs
URGENT: Recalls, Market Withdrawals & Safety Alerts, August 202309/01All IEHP PCPs, All IEHP Pharmacy Providers

 

 

TITLEDATERECIPIENTS
UM Department Availability08/30All PCPs, Specialists & BH Providers
REMINDER - 2023 Global Quality P4P Program – Best Practices Meeting!08/29GQ P4P Participating PCPs
DELAY - CMS Preclusion List - September08/29All Medicare IPAs
New DHCS Drug Use Review (DUR) Board Educational Articles08/29All PCPs, OBs & BH Providers
Labor Day Holiday – September 4th 08/28All IEHP Providers & IPAs
DHCS EVV Office Hours – September 7th, 12th & 29th 08/28EVV Impacted Providers and Individual Nurse Providers
Month-End IEHP Outbound 834 File Update 08/28IEHP 834 Trading Partners
Correction: Care Management Medi-Cal Care Coordination File Review Tool08/25Medi-Cal IPAs
Member Services Appointment Center08/25All IEHP Medi-Cal PCPs
Correction - Continuity of Care - Notice of Authorization Letter Template08/25All Medicare IPAs
REVISED - UM Authorization Guidelines08/25All IPAs and Medical Directors
REMINDER: Provider Preventable Conditions (PPC) – Reporting Requirements08/24All Providers, IPAs, Contracted Hospitals, and Ambulatory Surgical Centers
Community Health Worker (CHW) Provider Incentive Webinar - September 12, 202308/23All Medi-Cal PCPs
BenefitsCal.Com - New Hub For All State Benefits08/22All PCPs, Specialists & BH Providers
Claims Processing during State of Emergency08/20All IEHP Pharmacy Providers
Written Consent Required - Submitting Appeals On Behalf of a Medi-Cal Member08/17All Medi-Cal PCPs
Behavioral Symptoms in Dementia Webinar in August08/17All PCPs & IPAs
Updated: Continuity of Care- Notice of Authorization Letter Template08/16All Medicare IPAs
Medicare P4P IEHP Direct – Blood Pressure Control Billing Guidance08/16IEHP Direct DualChoice PCPs – Billing Department

NEW - IEHP Rx Pharma Data IPA File Formatting Changes

08/16All PCPs & EDI Partners
NEW - IPA Medical Record Validation Audit Notification08/15All Medi-Cal IPAs
2023 Premiere Clinical Psychopharmacology Conference08/14All PCPs & Psychiatrists
REMINDER - Enhanced Care Management Available for Members08/14All Medi-Cal PCPs & IPAs
2023 Global Quality P4P Program – Best Practices Meeting on Sept. 6th08/14All Medi-Cal PCPs
Action Required 2023 GQ P4P Program Provider Directory Verification08/11All Medi-Cal PCPs
Doula Services - Now a Covered Benefit for Members08/11All PCPs, OB/GYNs and BH Providers
NEW - Member Eligibility Now Includes SOGIE Data08/11All IEHP Providers
Health & Human Services Grants Available!08/11All PCP, Specialists, BH & IPAs
ACTION REQUIRED – New Interdisciplinary Care Plan Sharing Process08/11Medicare IPAs
New IEHP Inbound Encounter Data Validity and Inbound Timeliness Reports08/11IEHP Encounter Data Trading Partners
Care Management Medi-Cal Care Coordination File Review Tool08/11All Medi-Cal IPAs
Comprehensive Practice Optimization Workshop08/09Riverside County PCP's
URGENT - Corrected Claims Submitted via Provider Portal Denying as Duplicates08/04All Behavioral Health & Vision Providers
CORRECTION - Updated Medi-Cal Nondiscrimination Notice and Taglines08/02All Medi-Cal IPAs
URGENT: Recalls, Market Withdrawals & Safety Alerts, July 202308/01All IEHP PCPs, All IEHP Pharmacy Providers
ACTION REQUIRED - Submit NEMT - PCS Forms for Dialysis Members08/01All Dialysis Center
IEHP Quality Hospice Network Update08/01PCPs, Hospitals, SNFs, Home Health, My Path Palliative Care Providers
URGENT - IEHP Outbound Monthly 834 File Delay08/01All EDI Partners

TITLEDATERECIPIENTS
REQUIRED - HIPAA Compliant Telehealth Platforms - Effective August 10th!07/31All PCPs, Specialists, BH, BHT Providers & IPAs
UPDATE - Navigating The New Preventive Care Reports07/28All Global Quality P4P PCP Participants

2023 Appointment Availability Survey

07/28All Behavioral Health Providers
2023 Appointment Availability Survey07/28All PCPs & IPAs
2023 Appointment Availability Survey07/28All Specialists, Ancillary & IPAs
Reminder: Utilize Member Additional Contact Information for Medi-Cal Renewal Outreach!07/28All PCPs, Specialists & BH Providers
New DHCS Drug Use Review (DUR) Board Educational Articles07/27All Medi-Cal PCPs & Specialists
DHCS EVV Office Hours – August 7th, 25th and 30th07/25EVV Impacted Providers and Individual Nurse Providers
Month-End IEHP Outbound 834 File Update07/25IEHP 834 Trading Partners
Accessible Clinics Program 202307/24All PCPs & Specialists
Cognitive Health Assessment Training - July 25th07/24All PCPs
Global Quality P4P Program (for PCPs) – 2023 Program Guide Update07/20IEHP – Global Quality P4P PCP Participants
Updated Nondiscrimination Notice and Taglines07/18All IPAs
Global Quality P4P Program (for IPAs) – 2023 Program Guide Update07/18All Medi-Cal IPAs
Three Wildfires in Riverside County – Possible Impact to Member Care07/17All Riverside County Providers
IPA Monthly Interim PM Changes07/13All IPAs
RESOLVED: DualChoice (HMO D-SNP): Known Billing Issue07/07All IEHP Pharmacy Providers
DualChoice (HMO D-SNP): Known Billing Issue07/06All IEHP Pharmacy Providers
Maintenance Alert - SFTP Not Accessible This Weekend July 7th - 9th07/06IPAs, Hospitals & Trading Partners
UPDATES: 2023 IEHP Direct Stars Incentive Program Guide07/06IEHP Direct D-SNP Primary Care Providers (PCPs)
New UM Authorization Guidelines07/05All IPAs and Medical Directors
Dementia Care Aware Cognitive Health Assessment Training07/05All PCPs and IPAs

TITLEDATERECIPIENTS
URGENT: Recalls, Market Withdrawals & Safety Alerts, June 202306/30All IEHP PCPs, All IEHP Pharmacy Providers
I-MEDIC and CMS Alerts: Providers Potential Inappropriate Billing06/30All Medicare IPAs
Revised UM Authorization Guideline06/30All IPAs, Medical Directors and Behavioral Health Providers
ACTION REQUIRED - 2023 Provider Satisfaction Survey begins July 5th!06/30All PCPs, Specialists, BH and IPAs
Three (3) New Community Supports Available for Members on July 1, 2023!06/29All PCPs, Specialists, BH and IPAs
NEW! Enhanced Care Management Reports Added to Provider Portal06/29IEHP Enhanced Care Management Providers
NEW! Preventative Care Combined Rosters and Reports06/29All Global Quality P4P PCPs
NEW: Populations of Focus Criteria for Enhanced Care Management Benefit06/27All Medi-Cal PCPs & IPAs
DHCS EVV Office Hours – July 6th, 11th, & 17th06/26All EVV Impacted Providers & Individual Nurse Providers
Independence Day Holiday – July 3rd AND July 4th06/26All IEHP Providers & IPAs
2023 Global Quality P4P Program – Provider Directory Verification06/22All Global Quality P4P PCPs
Medi-Cal Renewal Date Does NOT Override Member’s Eligibility Status06/15All Medi-Cal PCPs & IPA
Community Supports & Enhanced Care Management Webinar – July 12th!06/14All Community Supports, PCPs, Specialists, BH Providers
REMINDER - 2023 Global Quality P4P Program - CAIR2 Participation Requirement06/13All Global Quality P4P PCPs
Global Quality P4P PCP– 2023 Program Guide Update06/13All Global Quality P4P PCPs
Global Quality P4P IPA – 2023 Program Guide Update06/13All Medi-Cal IPAs
Dementia Care Aware Cognitive Health Assessment Training06/12All PCPs & IPAs
Juneteenth Holiday – Monday June 19th06/12All IEHP Providers and IPAs
URGENT! Recalls, Market Withdrawals & Safety Alerts, May 202306/09All IEHP PCPs, All IEHP Pharmacy Providers
URGENT! First Deadline for Medi-Cal Renewal is June 30th06/09All PCPs, Specialists, BH and Vision Providers
May 2023 Pharmacy & Therapeutics Update06/09IEHP Provider Network
2023 Underutilization Reports Available - Comp Diabetes Care HbA1c Testing Measure Replaced06/07All IPAs
ACTION REQUIRED - 2023 HIV/AIDS Specialist Survey06/07All IEHP Direct PCPs & Specialists
Updates to AB 1184 - Confidential Communication of Medical Information Involving Sensitive Services06/05All Medi-cal Providers & IPAs
IPA Monthly Interim PM Changes06/05All IPAs
REMINDER: DHCS APL 23-010 -Behavioral Health Treatment Coverage for Members Under the Age of 2106/05All BHT Providers
sFTP Critical Vulnerability Detected!06/02All IPAs, Hospitals & SNFs
New DHCS Drug Use Review (DUR) Board Educational Articles06/02All PCPs & OB/GYNs
REMINDER - AB 1184 Confidential Communication Request (CCR), Effective June 2, 202306/01Medi-Cal IPAs
Updated IEHP sFTP Retention Policy06/01EDI Trading Partners

 

TITLEDATERECIPIENTS
REMINDER – Review the Early Start Roster the Portal05/30All Medi-Cal IPAs and PCPs
ACTION REQUESTED: Empowering Members, Resolving Non-Compliance: Provider - Patient Collaboration05/26All PCPs, OBGYNs, & Pediatricians
NCQA Health Equity Race and Ethnicity Data Collection05/26All PCPs, Specialists, BH, BHT & Vision Providers
SAVE THE DATE - DHCS EVV Office Hours - June 6th, 12th & 30th05/26All EVV Impacted Providers & Individual Nurse Providers
UPDATE - PASRR Requirements for SNFs05/25Skilled Nursing Facilities
Reminder: Utilize Member Alternate Contact Information for AER Outreach!05/25All PCPs, Specialists & BH Providers
Weekly Sessions: Achieve IEHPs P4P MX Connectivity Measure - Deadline Approaching05/24All Medi-Cal PCPs
Month-End IEHP Outbound 834 File Update05/24IEHP 834 Trading Partners
REMINDER - DHCS Quarterly Timely Access Survey05/23All Medi-Cal PCPs, Specialists, BH & Ancillary
UPDATE - Independent Medical Review (IMR) Forms05/23All Medi-Cal IPAs
Memorial Day Holiday05/22All IEHP Providers and IPAs
UPDATE - PASRR Requirements for GACHs05/19All General Acute Care Hospitals
Provider Portal – Sub User Account Types and Access Levels05/19All IEHP Providers
UPDATE - PASRR Requirements for SNFs05/19All Skilled Nursing Facilities
APL 23-005 EPSDT05/19All Medi-Cal PCPs
APL 23-005 EPSDT05/19All Medi-Cal IPAs
Termination - SNF COVID-19 Per Diem Rate05/17All Skilled Nursing Facilities
2023 GQ P4P PCP - MX Deadline Reminder05/17All GQ P4P PCP Providers
Medicare P4P IEHP Direct Blood Pressure Control Billing Guidance05/16All Direct DualChoice PCPs
REMINDER - 2023 Global Quality P4P Program - CAIR2 Participation Requirement05/15All Medi-Cal PCPs
Notice – APL 23-004 (Supersedes APL 22-018) – Skilled Nursing Facilities – Long Term Care Benefit Standardization and Transition of Members to Managed Care05/12All Skilled Nursing Facilities
Behavioral Health Training Webinar – June 14, 202305/12All BH Providers
Behavioral Health Treatment Training Webinar - June 7, 202305/12All BHT Providers
Manifest MedEx Provider Listening Session05/10All PCPs, Specialists & IPAs
Pharmacy Recalls, Withdrawals & Safety Alerts for April 202305/10All IEHP PCPs, All IEHP Pharmacy Providers
UPDATE-Treatment Authorization Process05/10All Skilled Nursing Facilities
IPA Monthly Interim PM Changes05/08All IPAs
NEW - Behavioral Health Transition of Care Tool Requirement05/05All PCPs & BH Providers
New COVID-19 Vaccine Status Alerts Added to the Provider Portal05/05All PCPs
SAVE THE DATE - DHCS EVV Office Hours - May 10th, 24th, 26th05/05EVV Impacted Providers & Individual Nurse Providers
NEW: Annual Medi-Cal Eligibility Renewal (AER) Roster Now Available to Download Under CSV!05/04All Medi-Cal PCPs & IPAs
REMINDER: Initial Health Appointment (IHA) Roster05/04Medi-Cal PCPs & IPAs
Notice - Release of APL 22-032 “Continuity of Care”05/04All IPAs
Retired/Revised - UM Authorization Guidelines05/03All IPA Administrators & Medical Directors
Global Quality P4P PCP – NEW 2023 Interim Reports05/03Medi-Cal PCPs & IPAs
ACTION REQUIRED - AB 1184 Delegate Response Due by May 9, 202305/02Medi-Cal IPAs & Delegates
Phase III – Lift 3 - Medi-Cal Rx Transition Policy Change05/02Medi-Cal PCPs & Specialists
Care Management Monthly Medicare Log Templates & Attachments05/01Medicare IPAs
Care Management Monthly Medi-Cal Log Templates & Attachments05/01Medi-Cal IPAs
Maternal Wellness Event05/01OB/GYNs, BH, Hospitals, Medi-Cal PCPs & IPAs
IEHP Outbound Monthly 834 File Delay05/01834 Trading Partners

TITLEDATERECIPIENTS
REMINDER - IEHP Interpreter Service Benefit for Members!04/28All Providers & IPAs
Month-End IEHP Outbound 834 File Update04/26834 Trading Partners
Weekly Sessions - Achieve IEHPs P4P MX Connectivity Measure04/25All Medi-Cal PCPs
New! 2023 IEHP Direct Stars Incentive Program – Reports and Rosters04/25All Direct DualChoice PCPs
UPDATES - Global Quality P4P - IPA 2023 Program Guide04/25All Medi-Cal IPAs
UPDATES - Global Quality P4P - PCP 2023 Program Guide04/25All Medi-Cal PCPs
EVV CODE Changes Effective April 2004/18EVV Impacted Providers, Home Infusion Providers & Individual Nurse Providers
SAVE THE DATE - DHCS EVV Office Hours - April 24th & 27th04/18EVV Impacted Providers and Individual Nurse Providers
Now Live! Annual Medi-Cal Eligibility Renewal (AER) Alerts and Roster!04/17All Medi-Cal PCPs & IPAs
UPDATE - 2023 IEHP Direct Stars Incentive Program Guide04/17All Direct DualChoice PCPs
Care Plans and Health Risk Assessments (HRAs) Reminder04/14All PCPs, Specialists, SNFs and CBAs
REMINDER: 2023 Global Quality P4P Program - CAIR2 Participation Requirement04/12Medi-Cal PCPs
Weekly Sessions - Achieve IEHPs P4P MX Connectivity Measure04/12Medi-Cal PCPs
Choice90Rx Optimization Program04/11All DualChoice PCPs
UPDATE to eAuth (eReferral) Form - Referral Determination Date Goes Live!04/11Direct PCPs
Pharmacy Recalls - Withdrawals - Safety Alerts - January to March 202304/10All IEHP PCPs & Pharmacy Providers
Phase III – Lift 1 - Medi-Cal Rx Transition Policy Change04/10All Medi-Cal PCPs & Specialists
The ABCs of ACOs (Accountable Care Organizations)04/07Physicians & Practice Administrators
POSTPONED - Addition of Referral Determination Date to e-Auth Form04/07Direct PCPs
UPDATE to eAuth (eReferral) Form - Referral Determination Date04/06Direct PCPs
Phone Number CORRECTION: IEHP Eligibility Renewal Support Team First Round of Yellow Medi-Cal Renewal Packets Mailed to Members!04/06Medi-Cal PCPs & IPAs
IEHP Outbound Daily 834 Delta File Delay04/06834 Trading Partners
2023 IEHP Direct Stars Incentive Program Kick Off Meeting04/04All Direct DualChoice PCPs
2023 IEHP DualChoice (HMO D-SNP) Plan Benefits04/03Medicare PCPs, Specialists, Vision Providers & IPAs

 

TITLEDATERECIPIENTS
New DHCS Drug Use Review (DUR) Board Educational Articles03/31All Medi-Cal PCPs & Specialists
IEHP DualChoice (HMO D-SNP): Known Billing Issue03/31All IEHP Pharmacy Providers
Pharmacy Recalls - Withdrawals - Safety Alerts - March 1-15, 202303/31All IEHP PCPs & Pharmacy Providers
Pharmacy Recalls - Withdrawals - Safety Alerts - Dec 2022 to Feb 202303/31All IEHP PCPs & Pharmacy Providers
Access Standards - Appointment Availability - BH03/29All BH Providers
Achieve IEHPs P4P MX Connectivity Measure - Weekly Sessions03/29All Medi-Cal PCPs
CMS Signature Requirement Guidelines for Member Medical Records03/28All PCPs, Specialists, BH Providers & IPAs
The PHE is ending - How Will this Affect your IEHP Members?03/27All Medi-Cal PCPs & IPAs
Month-End IEHP Outbound 834 File Update03/27All IEHP 834 Trading Partners
REMINDER – Action Required by March 31st - Blood Lead Survey03/23All Pediatricians, Family Practice & Community Clinics
REMINDER - IEHP Contracts with Call the Car for Transportation03/23All Hospital Administrators, SNFs & Dialysis Center
REVISED – UM Authorization Guidelines03/22All IPA Administrators, Medical Directors & BH Providers
Reminder Coordination of Care Reports and Rosters03/21All IPAs
2023 IEHP Direct Stars Incentive Program Guide Release03/17All Direct DualChoice PCPs
PHA - Increased Enteric Disease Activity - Shigella03/17All PCPs
Manifest MedEx Seminar - Achieve IEHP's MX Connectivity Quality Process Measure03/17All Medi-Cal PCPs
Phase III – Lift 1 - Medi-Cal Rx Transition Policy Change03/16All Medi-Cal PCPs & Specialists
RESPONSE REQUIRED – Provider Newsletter and Communication Survey03/15All PCPs, Specialists, Vision, BH & BHT Providers
REMINDER - 2023 Global Quality P4P Program - CAIR2 Participation Requirement03/15All Medi-Cal PCPs
Comprehensive Practice Optimization Workshop03/15All Riverside County PCPs
Medical Assistants: Enhancing Patient Safety & Reducing Liability Risks03/15All Riverside County PCPs
IEHP Coordination of Benefits Agreement (COBA) Implementation – Update03/13All PCPs, Specialists, Ancillary, & Hospitals
ACTION REQUIRED - Blood Lead Survey03/13All Pediatricians, Family Practice & Community Clinics
Opioid Attestation for Coverage Determinations and Removal of X-Waiver03/10All DualChoice Providers
Social Determinants of Health - Community Supports Services Referral Process03/10All PCPs, Behavioral Health Providers & IPAs
Complex Case Management (CCM) Program – Severe Chronic Conditions03/08All Medi-Cal IPAs, PCPs, Specialists, & Behavioral Health Providers
UPDATE - IEHP Coordination of Benefits Agreement (COBA) Implementation03/07All FQHCs, IHCs, & RHCs
REMINDER - Clean Claim Tool Guide Available03/07All Skilled Nursing Facilities
GQ P4P PCP – 2023 Program Guide Update - Social Determinates of Health Measure03/03All Medi-Cal PCPs
GQ P4P IPA – 2023 Program Guide Update - Social Determinates of Health Measure03/03All Medi-Cal IPAs
Encouraging Sexual History Taking for Patient Care and Partner Services03/03All PCPs
Encounter Data Submission Enhancements – Live Now!03/02All Direct PCPs
IEHP Global Quality P4P Manifest MedEx (MX) FAQs03/02All Medi-Cal PCPs & IPAs
Riverside County Medical Association - Physician Burnout Webinar03/02All Riverside and San Bernardino County PCPs
Riverside County Medical Association's 19th Annual Cruisin' Thru CME03/02All Riverside County PCPs

 

TITLEDATERECIPIENTS
CMS Alert - Fraudulent Activities and Monitoring Recommendations02/28All Medicare IPAs
Update to D-SNP Letter Template02/24All Medicare IPAs
Alternate Contact Information for Members Now Available!02/23All PCPs
Alzheimer's and Dementia Seminar (ECHO) - Beginning March 29th02/23All PCPs
Month-End IEHP Outbound 834 File Update02/23834 Trading Partners
RESPONSE REQUESTED – Provider Newsletter and Communication Survey02/21All PCPs, Specialists, Vision, BH and BHT Providers
UPDATE - Referral Timeline Standards for IEHP DualChoice (HMO D-SNP) Members02/21All Medicare IPAs
Skinny Gene Project - Diabetes Prevention Program (DPP)02/21All PCPs
Protocols for Emergency and Post-Stabilization Care for IEHP Members02/17All Hospitals
REMINDER - 2023 Global Quality P4P Program - CAIR2 Participation Requirement- PCPs02/16All Medi-Cal PCPs
Last Phase - Medi-Cal Rx Reinstatement of PAs for 46 Drug Classes, Including Medical Supplies - Eff. February 24th02/14All Medi-Cal PCPs & Specialists
Presidents' Day Holiday02/13All IEHP Providers & IPAs
RESPONSE REQUIRED – Provider Newsletter and Communication Survey02/13All PCPs, Specialists, Vision, BH and BHT Providers
New Provider Portal Alert - Inpatient Discharges02/09All PCPs
Quality Bonus Services RA’s Now Available!02/09All Medi-Cal PCPs
Ask DHCS – Open Office Hours for EVV Home Health Care Services – February 17, 202302/03All EVV Impacted Providers & Individual Nurse Practitioners
UPDATE – Initial Health Appointment and Retirement of IHEBA/SHA02/02All Medi-Cal PCPs & IPAs
Transition to 30-day Coverage Determination Backdating02/02All LTC & SNF Providers
Redlands Community Hospital – Behavioral Health Unit Closed02/01All PCPs & BH Providers
UPDATE - Independent Medical Review Form02/01All Medicare IPAs

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